IT Support Technician Job at Robert Half (Duluth)

Hardware Support technician

This role is critical to ensuring continuous operation of essential hardware sys...

Location

United States , Boston

Salary:

Not provided

PRWT Services, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
IT experience preferred but not required
Ability to quickly and accurately diagnose and resolve hardware failures
Ability to work independently with little or no supervision
Reliability and dependability is a must

Job Responsibility

Ensuring continuous operation of essential hardware systems such as handheld devices, mobile printers, tablets, and related peripherals
Provide direct, in-person support for hardware troubleshooting and repair, maintenance, and replacement during business hours
Have on-call availability on nights and weekends to respond to critical events within 1 hour of notification

Parttime

IT Support Technician

IT Service Desk role providing 1st/2nd line support to UK suppliers. Temporary t...

Location

United Kingdom , Basingstoke

Salary:

13.00 - 13.30 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange)
Fixing issues via phone and remote access to various hardware devices (PCs, laptops, Printers, C&P devices, Audio visual equipment)
Fixing issues via phone and remote access to various software programs (K8 Client management, CAD, SAP, Red prairie, RMS Call Management, Microsoft Office)
Experience of using call management software
Experience of working in a service desk environment
Excellent telephone manner and customer service
Ability to cope under pressure

Job Responsibility

Providing 1st/2nd line support to UK suppliers
Providing support via Remote Technologies, Telephone and Email
Supporting Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, network switches/routers
Logging calls accurately in call logging system
Taking ownership, troubleshooting and escalating calls
Working independently on weekly assigned tasks
Meeting deadlines of new projects assigned to Service Desk
Liaising with 2nd line and 3rd party support teams

What we offer

Full training provided
Friendly environment
Onsite Parking
Eye care vouchers and money towards glasses for VDU purposes
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave

Fulltime

Customer Support Technician I

We are seeking a Customer Support Technician I, who will play a key role in ensu...

Location

United States , Atlanta

Salary:

20.00 - 25.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

0 - 2+ years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Acquire deep understanding of the company's products or services
Knowledge of relevant technologies, platforms, and systems
Excellent written and verbal communication skills
Ability to convey technical information to non-technical customers
Strong interpersonal skills and the ability to work collaboratively

Job Responsibility

Provide technical support to customers via various channels, including phone, email, and chat
Troubleshoot and resolve technical issues related to the company's products or services
Collaborate with other teams to address and resolve customer problems effectively
Contribute to the creation and maintenance of a comprehensive knowledge base
Document common issues, resolutions, and best practices for internal and external use
Share insights and findings with the team to enhance overall technical support capabilities
Communicate technical information in a clear and understandable manner to non-technical customers
Ensure timely and accurate updates to customers regarding the status of their technical issues
Identify and address customer concerns, ensuring a positive customer experience
Proactively identify opportunities to improve processes and enhance the overall customer support experience

Fulltime

Desktop IT Support Technician

A confidential organization is seeking an experienced Desktop Support Technician...

Location

United States , San Francisco

Salary:

85000.00 - 120000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma required
IT degree preferred
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment

Job Responsibility

Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices

Fulltime

Desktop IT Support Technician

A confidential defense organization is seeking an experienced Desktop Support Te...

Location

United States , Phoenix

Salary:

85000.00 - 120000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma required
IT degree preferred
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment

Job Responsibility

Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices

Fulltime

AV Support Technician

This position will support the Audio Video, Move, and LRA duties at DISA Global....

Location

United States , Scott AFB

Salary:

Not provided

Chameleon Integrated Services

Expiration Date

Until further notice

Requirements

Secret security clearance with Top-Secret eligibility
Knowledge of Windows 11 support & technical troubleshooting skills
Knowledge of all Microsoft Office 365 applications and Microsoft Teams
Excellent written and verbal business communication skills
Large team experience with proven ability to follow direction and contribute ideas
Ability to follow & enforce established processes and security guidelines
Ensure exceptional customer service & support with prompt problem resolution
Candidate must be reliable, on-time and able to complete tasks by target dates
Maintain a professional work ethic & demeanor
Excellent organization & time management skills

Job Responsibility

Provides input to deliverables as required
Provision user’s accounts
Provide Alt Token and SIPR Token LRA support
Work with Global Service Desk to resolve/solution and track open service tickets
Enter, retrieve, forward, edit, and close service tickets using BMC ITSM Remedy v9.1
Provide Level-2/3 support and troubleshooting to resolve issues
Provide end user desk setups (cube moves)
Provide Command Level AV support (run DCS and GVS meetings)
Have the ability to configure, manage, and administer nuances of M365 Teams and the integration of M365 Teams as a primary source of organizational collaboration
Responsible for completing room setup for meetings/conferences/town hall meetings/training classes

What we offer

Competitive Employee Health Insurance options including dental
100% company paid vision plan
401K plan with generous company match and no vesting period
100% company paid Life insurance
100% company paid long and short-term disability insurance
Training allowance
PTO

Fulltime

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...

Location

United States , Charlotte

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma, A+ Certification and or MCP certification or better is preferred
Must be able to work equally well in a team environment as well as individually
Maintain excellent communication with the Service Desk Manager on all tasks and projects
Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
Must have reliable transportation
Pass government-level background check
Ability to lift 50 pounds of equipment
1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows

Job Responsibility

Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
Must also have the ability to multi-task efficiently in a fast paced and changing environment

What we offer

Medical benefits
Paid vacation
Paid holidays

IT Support Technician

Entry level IT Systems role providing telephone and on-site assistance to custom...

Location

United Kingdom , Uckfield

Salary:

25000.00 - 29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Knowledge and experience in Microsoft client/server environments
Knowledge and experience in Microsoft SQL
Knowledge and experience in networking technologies
IT qualification/education or previous working experience in an IT role
Driving licence and access to a car
Excellent communication skills
Quick learning ability
Friendly and concise approach
Bright, driven, and energetic with a passion for learning and technology

Job Responsibility

Provide remote technical assistance regarding bespoke business management software systems
Provide technical support for bespoke eCommerce platform
Administer basic SQL databases
Assist and train existing customers on-site when required
Install, configure, and diagnose desktop PCs and servers
Manage client, server, and network security
Configure and support multi-site LAN, WAN, and VOIP systems
Provide telephone and on-site assistance to customers nationwide

What we offer

20 days annual leave + Bank Holidays
Parking
Pension
Social Team Events
Casual Dress
Company Sickness Pay

Fulltime

IT Support Technician

Robert Half

Location:
United States , Duluth

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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Nice to have:

Additional Information:

Job Posted:January 22, 2026

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