IT Support Technician with Japanese and English

• Performs basic troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks / printers
• May respond to calls after normal business hours per leader instructions
• Performs troubleshooting, parts replacement, system upgrades, basic deployment, and repair on desktops / notebooks / printers
• Identifies potential issues that could adversely impact end user experience and takes corrective action
• May assist with simple parts replacement and repair on desktops / notebooks / printers
• Travel may be required

• Strong knowledge of Windows operating system environment
• Solid client service skills
• A+ desktop or equivalent skill set is required
• additional certifications for various hardware platforms may be required
• The individual must have excellent Japanese communication skills (spoken, reading, and written)
• Proficiency in English (spoken, reading, and written) is preferred and will be considered an added advantage
• Typically requires 2-4 years relevant experience
• High School Diploma or equivalent

Undergraduate degree or some college coursework preferred