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This involves providing technical support including maintenance and installation for desktop and mobile device software and hardware. The incumbent must analyze and resolve problems relating to the above statement. Work is performed under the general supervision of a higher staff member. Supervision over the work of others is not a responsibility of this position. Does related work as required.
Job Responsibility:
Providing technical support including maintenance and installation for desktop and mobile device software and hardware
analyze and resolve problems relating to the above statement
does related work as required
Requirements:
Possession of an Associate’s Degree, or higher, in Computer Science, Engineering Technology or a related field
OR Possession of an Associate’s Degree PLUS twelve (12) college credits in Computer Science, Engineering Technology, or a related field
OR Graduation from high school or possession of a high school equivalency diploma AND two (2) years of full time paid experience, or its part-time equivalent, gained within the past five (5) years, which involved the operation and maintenance of personal computers or mobile devices AND the resolution of software and hardware problems pertaining to these devices
OR An equivalent combination of training and experience as defined by the limits of (1), (2) or (3) above