IT Support Specialist

Immuta is the Data Provisioning Company, helping organizations provision secure, governed data access at the speed modern business demands. We automate access by policy and by request—eliminating tickets, reducing risk, and enabling both humans and AI systems to work with data safely and instantly. The IT Team at Immuta empowers the organization to stay focused on our mission: seamlessly provisioning data access and making sure it’s accessible only to the right people, for the right reasons, and in the right form. We support the tools and systems Immuta runs on, from endpoints and networks to SaaS applications, cloud platforms, and IAM. We’re building a modern, service-oriented IT function that values great user experiences, thoughtful problem-solving, and continuous learning. As an IT Support Specialist, you’ll deliver support to Immuta employees, helping them stay productive across MacOS, SaaS applications, and a growing set of workplace technologies. You’ll be the trusted first line of support, resolving issues quickly when you can, triaging and escalating complex problems when you can’t, and partnering closely with the rest of the IT Team to learn, document, and improve how we operate. This is a hybrid role based in Columbus, Ohio. You'll work from our Columbus office 3 days per week.