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IT Support specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Jericho

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a detail-oriented IT Support specialist to join our team on a contract basis in Jericho, New York. This role is ideal for someone who thrives in a fast-paced environment and has experience providing technical assistance to both onsite and remote employees. You’ll play a key role in ensuring smooth operations by managing hardware rollouts and troubleshooting software issues.

Job Responsibility:

  • Assist with the deployment of 200 laptops, ensuring proper setup and configuration
  • Provide technical support for Microsoft Windows 10 and 11, Office 365, and Apple iOS devices
  • Troubleshoot and resolve hardware and software issues promptly and efficiently
  • Support mobile device management using Intune and other MDM technologies
  • Respond to help desk requests and deliver solutions for both remote and onsite users
  • Collaborate with team members to address IT concerns and maintain smooth operations
  • Handle coverage for remote offices, including early and late shifts when necessary
  • Conduct system checks and verify functionality of new equipment
  • Ensure compliance with company policies and security protocols when handling IT tasks
  • Participate in in-person team interviews and contribute to the onboarding process

Requirements:

  • Proven experience in IT support roles, particularly with help desk functions
  • Proficiency in Microsoft Windows 10 and 11 operating systems
  • Strong knowledge of Microsoft Office 365 applications
  • Familiarity with Apple iOS devices and their integration in business environments
  • Hands-on experience with Intune and mobile device management (MDM) technologies
  • Ability to troubleshoot and resolve technical issues efficiently
  • Excellent communication skills to assist both remote and onsite users
  • Availability to work flexible schedules, including potential five-day onsite coverage
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 12, 2026

Work Type:
On-site work
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