It Support Specialist

• Responsible for proactive support and maintenance around POS systems and other technologies in use during events and daily service
• Communicate application issues to appropriate application owners and vendors
• Ensure the delivery of high-quality IT services to support the business
• Work cooperatively and take direction from GM, Unit Controller, District IT Support
• Stay up-to-date on the latest IT trends and technologies
• Be familiar with IT audits and security assessments
• Resolve IT incidents and problems
• Represent the Student Nutrition department to onsite leadership
• Employee is frequently required to stand
• walk
• sit
• and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds
• Assist with data entry and bank reconciliations

• Working towards or posses an associates degree in Information Technology, Computer Science, or a related field (preferred but not required)
• 2+ years of experience working with IT Systems, ideal candidate has experience with Point of Sale systems
• Has experience working in a food service environment (preferred)
• Proven ability to effectively troubleshoot IT issues
• Basic understanding of IT systems and infrastructure
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to work in cafeterias or events while constantly on the move

Has experience working in a food service environment