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It Support Specialist

https://www.randstad.com Logo

Randstad

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Location:
Greece , Thessaloniki

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Ready to dive into a role where your technical expertise keeps a thriving business moving? This is a fantastic opportunity to join a prominent leader in the Health & Wellness Retail sector. The position is a full-time, permanent role based at the company’s facilities in Thessaloniki, ensuring immediate impact and direct collaboration with the team.

Job Responsibility:

  • Deliver essential technical support for hardware, software, and retail peripherals such as POS systems and scanners
  • Manage the daily operations and troubleshooting of the ERP system and other core business applications
  • Maintain the continuous functionality of the e-shop and its various third-party integrations
  • Oversee local network infrastructure, including LAN/Wi-Fi and router configurations
  • Handle the installation, configuration, and upgrading of all IT equipment and software
  • Safeguard data integrity through diligent monitoring of backups and security protocols
  • Coordinate with external technical partners to streamline complex projects and resolutions

Requirements:

  • 1–3 years of professional experience in IT Support or a Helpdesk environment
  • Solid grasp of ERP systems (knowledge of SoftOne or similar software is highly appreciated)
  • Strong technical proficiency in Windows OS, Office suites, and basic networking
  • Practical experience with hardware maintenance and troubleshooting
  • Exposure to e-commerce operations or retail environments is a significant plus
  • Basic understanding of SQL or API integrations will be considered an advantage
  • A proactive mindset with a focus on quick problem resolution and teamwork

Nice to have:

  • Knowledge of SoftOne or similar software
  • Exposure to e-commerce operations or retail environments
  • Basic understanding of SQL or API integrations

Additional Information:

Job Posted:
May 16, 2026

Expiration:
June 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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