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IT Support Specialist

revelstaffing.com Logo

Revel Staffing

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Location:
United States, Indianapolis

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

75000.00 - 95000.00 / Year

Job Description:

We are seeking an IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end-users. The ideal candidate has strong problem-solving skills, excellent communication, and a passion for staying current with technology trends.

Job Responsibility:

  • Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
  • Configure and deploy new hardware/software
  • provide basic end-user training
  • Support and maintain Active Directory, Microsoft 365, and Windows environments
  • Oversee Antivirus and Windows Update Servers to keep devices secure and compliant
  • Provide remote and onsite troubleshooting for hardware, software, and networking issues
  • Maintain clear IT documentation for processes, systems, and activities
  • Ensure proper management of printers, copiers, and scanners
  • Collaborate with vendors and internal stakeholders to optimize systems
  • Participate in training and professional development to strengthen technical expertise
  • Provide after-hours support for urgent issues or project implementations when needed

Requirements:

  • Associates Degree in IT or a related field
  • DataClear certification (or equivalent)
  • Proficiency with Active Directory, Microsoft 365, and Windows OS
  • Experience in hardware/software setup, configuration, and troubleshooting
  • Familiarity with networking, Linux, and information security practices
  • Strong communication skills for supporting non-technical users
  • Commitment to continuous learning and staying updated on emerging technologies

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
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