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IT Support Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Detroit

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Category:
IT - Administration

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Contract Type:
Contract work

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Salary:

Not provided
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Job Description:

We are looking for a dependable IT Support specialist to provide hands-on assistance at a client site. This contract position will support a short-term onsite engagement focused on preparing employee workstations and resolving setup issues in a new office environment. The ideal candidate brings practical desktop support experience, works well in a team setting, and is comfortable handling hardware and software tasks with minimal supervision.

Job Responsibility:

  • Prepare and configure desktop workstations, monitors, and related equipment for employee use in the office
  • Install operating system updates, software applications, and device drivers to ensure systems are ready for day-to-day business operations
  • Provide onsite troubleshooting for common technical issues involving Windows-based computers, peripherals, and user setup concerns
  • Assist the internal IT team with desk-side support activities during the office setup period and respond promptly to technical requests
  • Track, update, and help resolve service desk tickets related to workstation deployment, software installation, and end-user support
  • Support user account and access-related tasks within Active Directory as needed for workstation readiness and onboarding activities
  • Verify that newly installed hardware and software are functioning properly and escalate complex issues when necessary

Requirements:

  • 1-2 years of experience in IT support, desktop support, or help desk environments
  • Hands-on experience with Microsoft Windows 10 and general Microsoft Windows system support
  • Ability to install hardware components, computer monitors, software applications, and device drivers
  • Working knowledge of Active Directory for basic user or system support tasks
  • Experience performing basic troubleshooting for desktops, peripherals, and common end-user issues
  • Familiarity with service desk ticketing processes and documenting support activities clearly
  • Availability to work onsite on a part-time, short-term contract schedule from Monday through Thursday, excluding office closure dates
What we offer:
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
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