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Bureau Veritas Certification CZ, s.r.o. Logo Bureau Veritas Certification CZ, s.r.o. · IT - Administration

It Support Specialist

Belgium, Antwerp · Job Posted June 09, 2026
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Job Description

The job incumbent is responsible for first/second level IT technical support and the availability/security of local systems. He is also the point of contact for the regional IT Team Lead/Manager for escalation points for the business-critical issues and priorities. Performs the job in the framework of the BV Quality Assurance System, the Code of Ethics and the BV Group policies.

Job Responsibility

  • Provide First & Second level support for all IT related topics / issues
  • Escalation of priorities for business-critical reasons
  • Scheduling of unusual tasks in relation with the district business cycle
  • Provide local technical support
  • Identify, analyse and fix PC or System issues
  • IT procurement orders in line with the budget/forecast
  • Ensure availability, accuracy and security of local systems
  • Accurate documentation of local systems according to guidelines
  • Ensure compliance with policies and procedures
  • Provide IT Support when and where needed across the country/district/zone
  • Use and maintain the Smax Service Desk toolset
  • Participate in IT projects upon request of IT management
  • Discrete and respectful use and attitude towards sensitive (personal) information, obtained on request or in the line of duty
  • Ensure clear communication
  • Manage/Upkeep inventory of the IT assets

Requirements

  • Technical and / or business qualification
  • Minimum of 3 years IT technical experience, Win 10, Win 11. Active Directory, Azure, Intune, Autopilot. Basic networking skills
  • Fluent English language skills
  • Able to work independently but meanwhile capable of sharing knowledge and practices with the larger IT team
  • Ability to travel to all office sites within Belgium. Possible travel within Europe.
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