CrawlJobs Logo

IT Support Specialist

United States, New York City 75000.00 - 90000.00 USD / Year · Job Posted March 04, 2026
Apply Position
Job Link Share

Job Description

A premier, boutique international law firm is seeking an IT Support Specialist for their New York City office. You will be the go-to technical resource there, while collaborating with their broader U.S. IT team. You’ll ensure their legal professionals have the seamless technology experience they need to win cases.

Job Responsibility

  • Resolve hardware and software issues for local and remote staff, including mobile devices and firm computers
  • Maintain conference room A/V systems for high-level meetings and assist with LAN/WLAN troubleshooting
  • Prepare and deploy equipment for new hires and manage the onboarding process from a technology standpoint
  • Help maintain the firm’s inventory of hardware and software licenses
  • Support firmwide technology initiatives and participate in occasional after-hours maintenance to ensure peak system performance

Requirements

  • Associate’s degree in Information Technology or a related field
  • 2+ years of relevant IT support experience, preferably within a professional services environment (Legal, Finance, or Consulting)
  • Hands-on experience with Windows 11, Microsoft 365, and mobile device management (Intune/iOS)

Nice to have

Familiarity with legal-specific tools like iManage or advanced Zoom/Teams setup

What we offer

  • Comprehensive Health, Dental, and Vision insurance
  • 401(k) retirement plan
  • Firm-sponsored Life and Disability insurance
  • Dedicated well-being programs and a supportive office culture

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

IT Support Specialist

8 matching positions

It Support Specialist

We are looking for an IT Support Specialist to support our client in Sandy, Utah...
Location
Location
United States , Sandy
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in help desk, desktop support, or service desk environments with responsibility for Tier II issue resolution
  • College degree or diploma in information technology, computer systems, or a related technical discipline
  • Industry certification such as CCNA or a comparable technical credential relevant to support and infrastructure troubleshooting
  • Demonstrated ability to troubleshoot Windows systems, service desk tickets, and user-facing technical problems with minimal supervision
  • Working knowledge of network troubleshooting concepts, including end-to-end connectivity analysis and coordination with infrastructure teams
  • Familiarity with VMware and basic server support, including permissions, access issues, and general environment awareness
  • Strong written and verbal communication skills with the ability to create thorough support documentation and close tickets effectively
  • Valid passport and availability to travel within the United States and internationally on short notice
Job Responsibility
Job Responsibility
  • Investigate escalated support requests in depth, complete meaningful troubleshooting, and document all findings and actions before involving higher-tier technical teams
  • Diagnose connectivity problems across user devices, shared resources, and network paths, collaborating with infrastructure specialists to isolate root causes and restore service
  • Support incidents connected to VMware-based environments by identifying common virtualization issues and assisting with resolution of access, performance, and system availability concerns
  • Provide hands-on assistance with Windows desktop support, service desk requests, account access matters, and routine server-related issues affecting end users
  • Step in to manage Tier I workload during busy periods, helping maintain service levels while ensuring tickets continue to move toward resolution
  • Maintain accurate ticket notes, resolution details, and follow-up communication so cases are clearly tracked and efficiently handed off when necessary
  • Work through both Tier I and Tier II incidents with a focus on ownership, timely closure, and a positive support experience for internal customers
  • Travel on short notice when required to support business operations at domestic and international locations
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

IT Support Specialist

We’re the team behind the UK’s telecom networks—designing, building, upgrading, ...
Location
Location
United Kingdom , Wigan
Salary
Salary:
Not provided
comex2000uk.com Logo
Comex 2000 UK Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in an IT support, service desk, or technical helpdesk role
  • Strong customer service mindset with excellent communication skills
  • Able to prioritise and manage multiple requests in a fast-paced environment
  • Knowledge of Microsoft Office 365, email systems, and common business applications
  • Basic understanding of networking concepts (e.g. TCP/IP, DNS, VPN, DHCP)
  • Experience with Active Directory, user account management, and access controls
  • Strong problem-solving skills with the ability to diagnose and resolve technical issues
  • High attention to detail and commitment to delivering quality support
  • Resilient, adaptable, and comfortable working under pressure
  • Experience with IT systems, asset tracking, and ticketing tools
Job Responsibility
Job Responsibility
  • Provide first-line IT support, responding to helpdesk tickets, calls, and emails from end users
  • Diagnose and resolve hardware, software, and network issues, escalating where required
  • Support users with device setup and configuration, including laptops, desktops, printers, and mobile devices
  • Manage incident logging, prioritisation, and resolution through the IT ticketing system
  • Perform routine IT tasks such as password resets, access management, and software installation
  • Assist with network troubleshooting, including connectivity and VPN issues
  • Maintain accurate records of all IT requests, actions, and resolutions
  • Set up new starters with equipment and system access, ensuring a smooth onboarding experience
  • Maintain IT asset registers and inventory, supporting asset management and reporting
  • Support information security processes, including access reviews and incident escalation
  • Fulltime
Read More
Arrow Right

It Support Specialist

We’re the team behind the UK’s telecom networks—designing, building, upgrading, ...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
comex2000uk.com Logo
Comex 2000 UK Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in an IT support, service desk, or technical helpdesk role
  • Strong customer service mindset with excellent communication skills
  • Able to prioritise and manage multiple requests in a fast-paced environment
  • Knowledge of Microsoft Office 365, email systems, and common business applications
  • Basic understanding of networking concepts (e.g. TCP/IP, DNS, VPN, DHCP)
  • Experience with Active Directory, user account management, and access controls
  • Strong problem-solving skills with the ability to diagnose and resolve technical issues
  • High attention to detail and commitment to delivering quality support
  • Resilient, adaptable, and comfortable working under pressure
  • Experience with IT systems, asset tracking, and ticketing tools
Job Responsibility
Job Responsibility
  • Provide first-line IT support, responding to helpdesk tickets, calls, and emails from end users
  • Diagnose and resolve hardware, software, and network issues, escalating where required
  • Support users with device setup and configuration, including laptops, desktops, printers, and mobile devices
  • Manage incident logging, prioritisation, and resolution through the IT ticketing system
  • Perform routine IT tasks such as password resets, access management, and software installation
  • Assist with network troubleshooting, including connectivity and VPN issues
  • Maintain accurate records of all IT requests, actions, and resolutions
  • Set up new starters with equipment and system access, ensuring a smooth onboarding experience
  • Maintain IT asset registers and inventory, supporting asset management and reporting
  • Support information security processes, including access reviews and incident escalation
  • Fulltime
Read More
Arrow Right

It Support Specialist

The IT Support Specialist provides high-quality technical support across the org...
Location
Location
United States , Bloomington
Salary
Salary:
Not provided
hayesgibson.com Logo
Hayes Gibson Property Services LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in troubleshooting hardware and software
  • experience with operating systems (Windows, macOS, Linux)
  • networking protocols
  • Strong communication skills
  • Problem-solving mindset
  • Customer-focused
  • Previous experience in IT support or similar role is highly preferred
Job Responsibility
Job Responsibility
  • Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
  • Serve as the primary administrator for SharePoint Online
  • Assist with Microsoft 365 and related systems administration
  • Provide end-user training for SharePoint and Microsoft 365
  • Track issues, resolutions, and improvements in internal systems
What we offer
What we offer
  • Comprehensive health, dental, and vision insurance
  • 401(k) plan
  • generous paid time off
  • paid holidays
  • Fulltime
Read More
Arrow Right

It Support Specialist

The job incumbent is responsible for first/second level IT technical support and...
Location
Location
Belgium , Antwerp
Salary
Salary:
Not provided
bureauveritas.cz Logo
Bureau Veritas Certification CZ, s.r.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical and / or business qualification
  • Minimum of 3 years IT technical experience, Win 10, Win 11. Active Directory, Azure, Intune, Autopilot. Basic networking skills
  • Fluent English language skills
  • Able to work independently but meanwhile capable of sharing knowledge and practices with the larger IT team
  • Ability to travel to all office sites within Belgium. Possible travel within Europe.
Job Responsibility
Job Responsibility
  • Provide First & Second level support for all IT related topics / issues
  • Escalation of priorities for business-critical reasons
  • Scheduling of unusual tasks in relation with the district business cycle
  • Provide local technical support
  • Identify, analyse and fix PC or System issues
  • IT procurement orders in line with the budget/forecast
  • Ensure availability, accuracy and security of local systems
  • Accurate documentation of local systems according to guidelines
  • Ensure compliance with policies and procedures
  • Provide IT Support when and where needed across the country/district/zone
  • Fulltime
Read More
Arrow Right

IT Support Specialist

We are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of IT support or help desk experience
  • Strong familiarity with Windows 10/11 and/or macOS environments
  • Experience with Microsoft 365 applications, Teams, OneDrive, and Outlook
  • Understanding of networking basics (TCP/IP, DNS, DHCP, VLANs)
  • Experience with ITSM/ticketing platforms (ServiceNow, Jira, Zendesk, etc.)
  • Ability to troubleshoot hardware, printers, VoIP phones, and peripherals
  • Strong customer service and communication skills
  • Ability to manage multiple tasks and stay organized in a high-volume environment
  • Experience supporting remote users and VPN technologies
Job Responsibility
Job Responsibility
  • Respond to IT support tickets submitted via phone, email, or ticketing system
  • Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications
  • Assist with user account management including password resets and permissions
  • Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk
  • Resolve issues with hardware components including laptops, desktops, printers, and peripherals
  • Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity
  • Support new-hire onboarding including device setup and application configuration
  • Document all troubleshooting steps, solutions, and system changes
  • Maintain and track IT equipment inventory
  • Escalate complex issues to senior system or network teams
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

IT Support Specialist

We are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of IT support or help desk experience
  • Strong familiarity with Windows 10/11 and/or macOS environments
  • Experience with Microsoft 365 applications, Teams, OneDrive, and Outlook
  • Understanding of networking basics (TCP/IP, DNS, DHCP, VLANs)
  • Experience with ITSM/ticketing platforms (ServiceNow, Jira, Zendesk, etc.)
  • Ability to troubleshoot hardware, printers, VoIP phones, and peripherals
  • Strong customer service and communication skills
  • Ability to manage multiple tasks and stay organized in a high-volume environment
  • Experience supporting remote users and VPN technologies
  • CompTIA A+, Network+ or other certifications are a plus
Job Responsibility
Job Responsibility
  • Respond to IT support tickets submitted via phone, email, or ticketing system
  • Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications
  • Assist with user account management including password resets and permissions
  • Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk
  • Resolve issues with hardware components including laptops, desktops, printers, and peripherals
  • Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity
  • Support new-hire onboarding including device setup and application configuration
  • Document all troubleshooting steps, solutions, and system changes
  • Maintain and track IT equipment inventory
  • Escalate complex issues to senior system or network teams
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan enrollment
  • Free online training
  • Competitive compensation
Read More
Arrow Right

It Support Specialist

We are seeking a motivated and customer-focused PC Technician / IT Support Speci...
Location
Location
United States , Naples
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CompTIA A+ certification (or actively pursuing)
  • Basic understanding of computer hardware, operating systems, and troubleshooting
  • Strong communication skills and ability to work with end users
  • High school diploma or GED required
  • Ability to type at least 25 WPM
  • Reliable, punctual, and professional
Job Responsibility
Job Responsibility
  • Install, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripherals
  • Install, update, and support software and operating systems (Windows environments)
  • Provide technical support to end users, both in-person and remotely
  • Diagnose and resolve hardware, software, and connectivity issues
  • Document issues, resolutions, and processes in a ticketing system
  • Assist with system upgrades, imaging, and deployments
  • Work closely with end users to ensure a positive support experience
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right