IT Support Specialist Jobs

ChaseSource

Location:
United States, Houston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a skilled and proactive IT Support Specialist to join our client’s dynamic legal team. This role is critical to ensuring smooth daily operations across multiple office locations by providing technical support, maintaining IT equipment, and upholding the firm’s IT security standards. The ideal candidate will have strong troubleshooting skills, be customer-focused, and demonstrate a high level of professionalism and independence. If you’re passionate about technology and want to grow in a fast-paced environment, this opportunity is for you!

Job Responsibility:

Provide prompt, professional technical support to end users across Houston, Cy-Fair, Conroe, Texas City, Richmond, Liberty, Beaumont, Denver, and other office locations
Set up new employees with computers, phones, applications, and access credentials
Troubleshoot and resolve hardware, software, printer, and connectivity issues
Install and upgrade desktop operating systems and business-critical applications
Maintain, re-image, refresh, and securely wipe company laptops and desktops
Support and escalate maintenance of network printers and peripherals
Resolve issues related to firm-specific and mission-critical applications
Maintain the firm’s IT security posture, following established protocols
Document IT processes and maintain up-to-date records
Act as a backup for mailroom operations, including mail processing and delivery
Assist with server administration and other IT projects as needed
Travel to remote offices for on-site support when necessary
Perform all other duties assigned by the IT Supervisor or Manager

Requirements:

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field preferred
Minimum 2 years of experience in a desktop support or IT helpdesk role
Strong knowledge of computer hardware, operating systems, and software applications
Excellent troubleshooting and problem-solving skills
Familiarity with remote access systems, voice networks, and basic server support
Excellent interpersonal, verbal, and written communication skills
Highly organized, self-motivated, and able to manage multiple tasks in a fast-paced environment
Willingness to learn scripting and automation tools (e.g., PowerShell, Python)
Team player with a proactive approach to continuous learning and support
Valid driver’s license and ability to travel between offices as needed
Ability to sit, stand, walk, reach, stoop, kneel, and crouch regularly
Frequently lift and move equipment weighing up to 50 lbs.
occasionally up to 100 lbs.
Extensive use of computers and viewing screens for prolonged periods
Occasional use of ladders and tools to access or install equipment
Valid driver’s license required
Relevant IT certifications (CompTIA A+, Network+, Microsoft, etc.) preferred

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Support Specialist