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IT Support Specialist with French

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Cyclad Sp. z o.o.

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Location:
Poland , Katowice

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Contract Type:
Employment contract

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Salary:

6000.00 - 6600.00 PLN / Month

Job Responsibility:

  • Act as the first point of contact for IT support requests
  • Provide user support via phone, email and ticketing tools
  • Resolve or escalate incidents according to procedures and SLAs
  • Document solutions and follow up on tickets
  • Handle high-priority incidents and user account management
  • Collaborate with internal IT teams and key users

Requirements:

  • Fluent in French and English
  • Experience in IT support/service desk area
  • Knowledge of operating systems and common business applications
  • Strong communication, problem-solving and teamwork skills
What we offer:
  • Private medical care
  • Life insurance
  • Multisport card
  • Access to several learning platforms

Additional Information:

Job Posted:
January 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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