IT Support Specialist with French Job at Cyclad Sp. z o.o. (Katowice)

Bilingual Technical Support Specialist (French & English)

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
A Bachelor’s or Associate’s degree in biomedical engineering, electrical engineering, mechanical engineering, or a related technical field (preferred), OR a degree in another field combined with relevant technical work experience, OR a high school diploma (or equivalent) with hands-on technical experience in a related field
Demonstrated technical aptitude through hands-on experience such as internships, co-ops, academic projects, lab work, certifications, or practical work experience in a technical environment
Exposure to electrical and/or mechanical systems through coursework, training, or on-the-job experience, including basic troubleshooting, testing, or diagnostics
Ability to read and interpret technical documentation (e.g., manuals, service guides, blueprints, or schematics), or a strong willingness to learn
Experience documenting technical issues, service activities, or project work using structured tools or systems (academic or professional), or the ability to quickly learn new systems
Familiarity with order management, service documentation, or inventory tracking concepts through work, coursework, or projects is an asset
Proficiency with Microsoft Word, Excel, and PowerPoint (or similar tools)
Willingness and ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter‑approved contact management systems
Conduct customer follow‑up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required

Fulltime

Bilingual Technical Support Specialist (French & English)

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
One of the following: A Bachelor’s or Associate’s degree in biomedical engineering, electrical engineering, mechanical engineering, or a related technical field (preferred), OR A degree in another field combined with relevant technical work experience, OR A high school diploma (or equivalent) with hands-on technical experience in a related field
Demonstrated technical aptitude through hands-on experience such as internships, co-ops, academic projects, lab work, certifications, or practical work experience in a technical environment
Exposure to electrical and/or mechanical systems through coursework, training, or on-the-job experience, including basic troubleshooting, testing, or diagnostics
Ability to read and interpret technical documentation (e.g., manuals, service guides, blueprints, or schematics), or a strong willingness to learn
Experience documenting technical issues, service activities, or project work using structured tools or systems (academic or professional), or the ability to quickly learn new systems
Familiarity with order management, service documentation, or inventory tracking concepts through work, coursework, or projects is an asset
Proficiency with Microsoft Word, Excel, and PowerPoint (or similar tools)
Willingness and ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
Conduct customer follow-up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required

Fulltime

Bilingual Technical Support Specialist (French & English)

As a Bilingual Technical Support Specialist, this is where your technical expert...

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
A Bachelor’s or Associate’s degree in biomedical engineering, electrical engineering, mechanical engineering, or a related technical field (preferred), OR a degree in another field combined with relevant technical work experience, OR a high school diploma (or equivalent) with hands-on technical experience in a related field
Demonstrated technical aptitude through hands-on experience such as internships, co-ops, academic projects, lab work, certifications, or practical work experience in a technical environment
Exposure to electrical and/or mechanical systems through coursework, training, or on-the-job experience, including basic troubleshooting, testing, or diagnostics
Ability to read and interpret technical documentation (e.g., manuals, service guides, blueprints, or schematics), or a strong willingness to learn
Experience documenting technical issues, service activities, or project work using structured tools or systems (academic or professional), or the ability to quickly learn new systems
Willingness and ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter‑approved contact management systems
Conduct customer follow‑up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required

Fulltime

Uber For Business Support Specialist (French Speaker)

The Community Operations organization at Uber is responsible for delivering worl...

Location

Portugal , Lisbon

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Professional proficiency in both French and English is required
At least 6 months of experience in B2B support, B2B proactive outreach, or B2B account management
Comfortable and efficient when operating across multiple communication modalities
A strong 'customer-first' mindset with a dedication to providing high-quality service
Ability to manage relationships and communicate effectively with internal and external partners
Prior experience using Salesforce is required

Job Responsibility

Provide high-quality virtual customer support through ticket systems, including phone and email channels
Resolve low-to-medium complexity customer issues by following established procedures and guidelines
Ensure high customer satisfaction by demonstrating empathy and care while solving customer concerns
Perform root cause analysis on specific cases and present findings to improve the overall customer journey
Work within a stable line of business characterized by low ambiguity and well-documented support procedures

Fulltime

Bilingual Technical Support Specialist (French & English)

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
Bachelor's degree in biomedical engineering, Electrical Engineering, or Mechanical Engineering (required)
Hands-on technical experience gained through internships, co-op placements, academic projects, laboratory work, or entry-level technical roles
Exposure to electrical and mechanical systems through coursework, labs, or field experience, including troubleshooting, testing, or diagnostics
Ability to read and interpret technical manuals, service documentation, blueprints, and electrical schematic diagrams
Experience documenting technical issues, service requests, or project work using structured systems or tools (academic or professional)
Familiarity with order management, service documentation, or inventory tracking concepts through coursework, projects, or work experience
Proficiency with Microsoft Word, Excel, and PowerPoint
ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
Conduct customer follow-up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required

Fulltime

Bilingual Technical Support Specialist (French & English)

Location

Canada , Mississauga

Salary:

57664.00 - 86496.00 CAD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and French (required)
Bachelor's degree in biomedical engineering, Electrical Engineering, or Mechanical Engineering (required)
Hands-on technical experience gained through internships, co-op placements, academic projects, laboratory work, or entry-level technical roles
Exposure to electrical and mechanical systems through coursework, labs, or field experience, including troubleshooting, testing, or diagnostics
Ability to read and interpret technical manuals, service documentation, blueprints, and electrical schematic diagrams
Experience documenting technical issues, service requests, or project work using structured systems or tools (academic or professional)
Familiarity with order management, service documentation, or inventory tracking concepts through coursework, projects, or work experience
Proficiency with Microsoft Word, Excel, and PowerPoint
ability to travel within the U.S. and Canada for training as required

Job Responsibility

Provide technical support to customers and field service representatives via phone and email in a technical support help desk environment
Perform mechanical and electrical troubleshooting on Baxter medical devices to identify root causes and recommend appropriate solutions
Document and manage all capital customer interactions and capital field service work order requests using Baxter-approved contact management systems
Conduct customer follow-up activities to confirm issue resolution and close service interactions
Review, create, and track service part orders within the Order Management System, including order fulfillment and delivery confirmation
Document and track engineering part returns for failure analysis in accordance with Baxter procedures
Support field service, marketing, and sales teams with technical input related to product releases, upgrades, modifications, and technical documentation
Read and interpret technical service manuals, technical bulletins, blueprints, and electrical schematic diagrams
travel within the U.S. and Canada for training as required.

What we offer

Management Incentive Compensation Plan (target payout)
equitable pay
reasonable accommodations for disabilities
recruitment fraud protection

Fulltime

Accounts Payable Specialist With French

For our client, a newly established GBS of a prestigious luxury brand, we are lo...

Location

Poland , Kraków

Salary:

Not provided

Randstad

Expiration Date

July 31, 2026

Requirements

Proficiency in English (C1) and French (minimum B2)
5+ years of experience in Accounts Payable within a GBS/BPO or finance environment
Strong technical proficiency in SAP, VIM, ServiceNow, and Excel
Proven track record in vendor management and stakeholder relations
Experience in mentoring team members, providing feedback, and fostering knowledge sharing
Hands-on expertise in invoice processing, reconciliations, and financial compliance
Solid understanding of internal accounting policies and control frameworks

Job Responsibility

Manage the end-to-end vendor invoice cycle, handling complex items such as lease invoices, consignment stock, and self-billing
Perform 3-way matching (PO, GR, Invoice) and validate data accuracy before posting in SAP
Oversee manual and special payment requests, ensuring compliance with tax rules and payment block requirements
Resolve system exceptions (e.g., VIM) and investigate technical issues within the AP process
Act as the primary escalation point for internal and external queries, ensuring resolution within agreed SLAs via ServiceNow and email
Collaborate with procurement and business stakeholders to resolve Purchase Order (PO) and vendor discrepancies
Maintain a full audit trail for all transactions and post necessary correction or reversal journals
Ensure all activities align with internal control frameworks, segregation of duties, and legal requirements
Use a structured approach to identify and fix root causes of recurring issues, such as master data errors or workflow breakdowns
Propose and drive process optimizations and participate in User Acceptance Testing (UAT) for system updates

What we offer

Private medical care and group life insurance
Annual bonus and myBenefit platform (including Multisport)
Allowances for internet and electricity
Increased PPK contribution (3% from the employer)
Additional vacation days based on years of service
Hybrid work (2 days in the office / 3 days from home) in a modern Kraków-based office

Fulltime

Uber Rides Support Specialist (French Speaker)

The Community Operations organization at Uber is responsible for delivering worl...

Location

Portugal , Lisbon

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Language Proficiency: Professional proficiency in both French and English is required
Professional Experience: At least 6 months of experience in retail, hospitality, or a customer service environment (in-person or contact center)
Adaptability: Comfortable and efficient when operating across multiple communication modalities (phone, email, and chat)
Technical Literacy: Strong basic computer skills and familiarity with digital support tools
Communication: Excellent verbal and written communication skills
Customer Centricity: A strong "customer-first" mindset with a focus on delivering excellent service
Executional Excellence: A proven track record of meeting performance targets and maintaining quality standards
Problem Solving: Ability to think critically and resolve issues within defined workflows

Job Responsibility

Omnichannel Support: Provide high-quality virtual customer support through ticket systems (chat and email) and potentially via phone
Effective Resolution: Resolve low-to-medium complexity customer issues by following established procedures and guidelines
Customer Advocacy: Ensure high customer satisfaction by demonstrating empathy and care while solving customer concerns
Continuous Improvement: Perform root cause analysis on specific cases and present findings to improve the overall customer journey
Operational Stability: Work within a stable line of business characterized by low ambiguity and well-documented support procedures

Fulltime

Select Country

IT Support Specialist with French

Job Responsibility

Requirements

What we offer

Looking for more opportunities?