It Support Specialist Intern

• Assisting in creation and testing a Tech services infrastructure dashboards used throughout the organization
• Supporting MDM setup (JAMF, Intune) and helping document workflows
• Collaboration with engineers to align with SOC2 and C5 compliance
• Assisting with the monitoring and management of the internal helpdesk, responding to IT requests from employees and reporting key metrics
• Supporting the configuration of role-based access control (RBAC), user accounts, and access permissions
• Contributing to Information Security & Network Operations, helping maintain secure and efficient IT systems
• Using project tracking and issue management software, such as Jira Cloud to manage and report on IT support activities
• Providing IT support for whole company (CH, FR, US)

• A Bachelor’s degree (or equivalent) in Computer Science or a related field
• Experience with system administration is desirable
• Familiarity with Microsoft 365 and Apple environments
• Some knowledge of scripting languages (PowerShell, Bash/Shell, Python) is a plus
• Awareness of security and compliance concepts (SOC2, C5)
• Excellent written and verbal communication skills, with the ability to clearly explain technical issues and maintaining KB
• Ability to work in a fast-paced, collaborative environment

All SOPHiA GENETICS internships & apprenticeships are paid as per each country's best practices and degree level