CrawlJobs Logo
Robert Half Logo Robert Half · IT - Administration

It Support Specialist I

United States, Sacramento · Job Posted May 26, 2026
Apply Position
Job Link Share

Job Description

We are looking for an IT Support Specialist I to provide dependable technical assistance for end users in Sacramento, California. This Long-term Contract opportunity is ideal for someone with at least one year of experience supporting Windows-based environments and resolving day-to-day hardware, software, and access issues. The position focuses on delivering timely service, maintaining user productivity, and handling support requests with professionalism and accuracy.

Job Responsibility

  • Respond to incoming service desk requests and document issues, actions taken, and resolutions in the ticketing system
  • Troubleshoot Windows 10 workstation problems, including software errors, login issues, and basic system performance concerns
  • Support user account access by assisting with password resets, permissions, and directory-related tasks within Active Directory
  • Provide first-level technical assistance for desktop, laptop, and peripheral issues to minimize interruptions for employees
  • Escalate more complex incidents when needed while ensuring clear communication and proper follow-up with users and internal teams
  • Install, configure, and maintain standard software applications and workstation settings according to established support procedures
  • Track recurring technical issues and share observations that help improve service quality and response efficiency

Requirements

  • At least 1 year of experience in help desk, desktop support, or a similar IT support role
  • Working knowledge of Microsoft Windows and hands-on experience supporting Windows 10 environments
  • Familiarity with Active Directory for basic account administration and user support tasks
  • Ability to perform foundational troubleshooting for hardware, software, and access-related problems
  • Experience managing and updating service desk tickets with accurate technical notes and status changes
  • Strong communication skills with the ability to assist users in a clear, detail-oriented, and customer-focused manner

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

It Support Specialist I

8 matching positions

IT Support Specialist I

Provides support of all PC, network, and Server hardware and software applicatio...
Location
Location
United States , Batavia
Salary
Salary:
45500.00 - 73025.00 USD / Year
avantorsciences.com Logo
Avantor
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma required
  • Associates or Technical school degree preferred
  • 1-2 years experience providing IS Support
  • Ability to multi-task, troubleshoot, and adapt to changing environment
  • Outstanding customer service skills
  • Ability to travel up to 15% of time
  • Ability to work independently and prioritize multiple work streams
  • Ability to prioritize multiple high priority support requests
  • Working knowledge of Lotus Notes and LanDesk technologies
Job Responsibility
Job Responsibility
  • Provides support of all PC, network, and Server hardware and software applications
  • Provides troubleshooting
  • Assists with product evaluation, selection, deployment, and use
  • May participate in the testing and evaluation of new desktop packages and implements prototypes
  • Provides setup, deployment, and support of mobile devices
  • Monitors on-site IS Systems, including backups, UPS, and server/network equipment
  • Provide remote support for facilities and associates
  • Maintain, support, and configure warehouse devices
  • Engages with external vendors for support and services
  • Conducts end user training and learning sessions with associates
  • Fulltime
Read More
Arrow Right

It Support Specialist I / Help Desk/Desktop Support Analyst

The IT Support Specialist I serves as the frontline point of contact for all tec...
Location
Location
United States , Los Angeles
Salary
Salary:
75000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in a high-volume help desk or IT support environment
  • Strong proficiency supporting Microsoft Office applications and Windows operating systems
  • Experience troubleshooting software applications and end-user technical issues
  • Ability to manage a high volume of support requests (25–35 incidents per day)
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong organizational skills with the ability to manage multiple priorities
Job Responsibility
Job Responsibility
  • Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues
  • Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications
  • Manage and prioritize support tickets, ensuring timely resolution and accurate documentation
  • Escalate complex issues to appropriate teams while maintaining ownership and communication with end users
  • Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting
  • Assist with software deployments, system updates, and testing efforts as needed
  • Contribute to knowledge base documentation and process improvements
  • Maintain a high level of customer service and professionalism in all interactions
  • Collaborate with cross-functional IT teams to support ongoing projects and initiatives
What we offer
What we offer
  • Comprehensive benefits package including medical, dental, and vision coverage
  • Retirement plan with employer contributions and profit-sharing opportunities
  • Paid time off including vacation, sick leave, and personal days
  • Overtime eligible
  • Fulltime
Read More
Arrow Right

Senior COE Specialist I - Premium Support Specialist

Uber for Business (U4B) is rapidly expanding and is positioned to be the next gr...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in B2B customer support, sales, or account management
  • Craftsmanship service: provide exceptional support and ensure customer satisfaction, resolving complex inbound or outbound issues sometimes without well-documented SOPs, including outbound phone support when necessary
  • Root cause analysis: conduct analysis to identify underlying issues and present findings when requested by stakeholders by following up with teams like bugs/outages teams, jira teams and risk teams
  • Stakeholder collaboration: work closely with both internal and cross-functional stakeholders to resolve urgent issues across various Uber for Business products
  • Insight generation: produce actionable insights such as inefficient SOPs, content updates & patterns of fraud from support activities and highlight to Team Leaders
Job Responsibility
Job Responsibility
  • PSS client inflow management: drive resolution of complex problems by leveraging internal resources and using multiple communication channels including email and messaging (possibly Zoom also)
  • Stakeholder management: collaborate effectively with U4B Sales/Account Managers and Implementation Leads to keep them apprised of client concerns, with possible client onsite visits
  • Project management: plan and execute projects to improve the customer experience for U4B admins and clients
  • BAU efficiency: ensure BAU for U4B continues to run efficiently and smoothly
  • Be the subject matter expert for all the products that U4B has to offer and identify process and policy gaps to mitigate them accordingly
  • Maintain PSS dashboard and send monthly progress reports to the administrators
  • Analyze data using basic SQL and Google Sheets on customer’s U4B account and then using that data to make recommendations to the client, where applicable
  • Proactively identify trends or impending issues and inform your client to minimize disruption to their service
  • Join team meetings to share relevant updates and roadblocks
  • Monitor U4B account transactions to ensure accuracy and promptly identify and resolve any discrepancies in payments
Read More
Arrow Right

Operations Support Specialist I

Location
Location
United States , Austin
Salary
Salary:
Not provided
atipt.com Logo
ATI Physical Therapy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma
  • Must be 18+ years
  • Healthcare and/or customer service experience
Job Responsibility
Job Responsibility
  • Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time
  • Promote an efficient patient intake and registration process and assist clinicians with timely scheduling
  • Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms
  • Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment
  • Monitor patient progress and provide feedback the therapy team
  • Assist patients in performing exercises and support their prescribed home exercise programs
What we offer
What we offer
  • Paid Time Off: Generous PTO, holiday pay, CEU, and Be Well Days
  • Medical, Dental & Vision Coverage: Flexible plan options
  • 401(k) Match: Competitive employer matching
  • Childcare Tuition Assistance: Discounted rates
  • Health Savings & Flexible Spending Accounts: Tax-saving options
  • Short- & Long-Term Disability: 100% employer paid income protection plans
  • Life Insurance: Employer-paid and voluntary options
  • Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs
  • Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access
  • Corporate Discounts: Exclusive deals for employees
  • Fulltime
Read More
Arrow Right

Operations Support Specialist I

Join a collaborative team dedicated to delivering exceptional patient care as a ...
Location
Location
United States , Baltimore
Salary
Salary:
17.25 - 19.00 USD / Hour
atipt.com Logo
ATI Physical Therapy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma
  • Must be 18+ years
  • Healthcare and/or customer service experience
Job Responsibility
Job Responsibility
  • Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time
  • Promote an efficient patient intake and registration process and assist clinicians with timely scheduling
  • Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms
  • Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment
  • Monitor patient progress and provide feedback the therapy team
  • Assist patients in performing exercises and support their prescribed home exercise programs
What we offer
What we offer
  • Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health
  • Medical, Dental & Vision Coverage: Flexible plan options
  • 401(k) Match: Competitive employer matching
  • Childcare Tuition Assistance: Discounted rates
  • Health Savings & Flexible Spending Accounts: Tax-saving options
  • Short- & Long-Term Disability: 100% employer paid income protection plans
  • Life Insurance: Employer-paid and voluntary options
  • Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs
  • Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access
  • Corporate Discounts: Exclusive deals for employees
  • Fulltime
Read More
Arrow Right

IT Support Specialist

Location
Location
Denmark , Copenhagen
Salary
Salary:
Not provided
airswift.com Logo
Airswift Sweden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years’ experience in IT support
  • Fluency in English and Danish
  • Strong customer service and communication skills
  • Good knowledge of Windows 10, O365, AD, Exchange, and SCCM
  • Ability to travel regularly (car required for Kalundborg)
Job Responsibility
Job Responsibility
  • Deliver frontline support across Windows 10 and Office 365, including troubleshooting, installations, and light scripting
  • Use SCCM to deploy software, patches, and updates across enterprise environments
  • Manage incidents and service requests within ITIL-aligned processes using ServiceNow
  • Handle user administration and email support via Active Directory and Exchange
  • Provide hands-on hardware support for PCs, laptops, printers, scanners, and Cisco desk phones
  • Perform basic network diagnostics across LAN, Wi-Fi, VPN, and networked printers
  • Use remote administration tools for efficient issue resolution
  • Deliver high-quality, in-person technical support across Copenhagen, Kalundborg, and Norway sites
  • Fulltime
Read More
Arrow Right

It Support Specialist

We are looking for an IT Support Specialist to provide dependable technical assi...
Location
Location
United States , New Jersey
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience providing Level 2 IT support in a help desk, desktop support, or similar technical environment
  • Strong working knowledge of Microsoft Windows and the ability to troubleshoot desktop-related issues efficiently
  • Experience supporting Microsoft 365 products and services in a business setting
  • Familiarity with service desk ticket management and maintaining accurate support documentation
  • Basic network troubleshooting skills, including identifying common connectivity and hardware issues
  • Ability to deliver excellent customer service while supporting users with varying levels of technical knowledge
  • Exposure to Windows Server support is preferred
  • Experience with ConnectWise Manage, Automate, or Control is preferred but not required
Job Responsibility
Job Responsibility
  • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius
  • Resolve issues involving Windows desktops, user workstations, and common operating system problems
  • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance
  • Investigate and remediate malware, virus, and other endpoint security incidents
  • Assist with Windows Server problem resolution and perform basic repair or support tasks
  • Perform entry-level network setup and diagnostic work
  • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up
  • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when needed
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
Read More
Arrow Right

It Support Specialist

We are looking for a detail-oriented IT Support specialist to provide dependable...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience in IT support, help desk, or desktop support roles within a business environment
  • Working knowledge of Cisco routers, Cisco technologies, and core networking concepts
  • Experience supporting Aruba switching platforms in a production setting
  • Familiarity with firewall administration, including Palo Alto Firewall and Palo Alto Networks technologies
  • Practical experience with Microsoft platforms and Active Directory administration
  • Understanding of backup technologies, computer hardware support, and system configuration practices
  • Ability to troubleshoot technical issues methodically and communicate solutions clearly to users and stakeholders
Job Responsibility
Job Responsibility
  • Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment
  • Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity
  • Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution
  • Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments
  • Assist with backup processes and recovery readiness to help protect business-critical systems and information
  • Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment
  • Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems
  • Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right