IT Support Officer

You will be working with a team of 9 other IT support staff responsible for first and second line call resolution for the Dandara group, supporting over 750 staff geographically spread throughout the U.K, Channel Islands, and the Isle of Man. The primary purpose of the role is problem resolution for our customers, responding to telephone and email enquiries and providing excellent customer service and support for our end users. The position is based in our Isle of Man Headquarters. Due to the nature of the construction industry our network is always expanding and changing, our technology is a direct reflection of this and thus the job offers plenty of room for creative thinking. Working with new and up-to-date technology is a consequence of our dynamic environment and ever evolving systems.