IT Support Officer - SKA-Low Telescope

Great opportunity to gain on-the-job training and experience. Apply your IT skills and customer service mindset in a dynamic environment. Join a collaborative team working on a globally significant astronomy project! The SKA Observatory (SKAO) is a next-generation radio astronomy facility that will transform our understanding of the Universe. Enabled by cutting-edge technology, it promises to have a major impact on society, in science and beyond. In Australia, SKAO is collaborating with CSIRO to operate the SKA-Low Telescope in remote Western Australia, with critical support provided by our Science Operations Centre (SOC) in Perth. As an IT Support Officer, you will play a key hands-on role in supporting technology-related activities for the newly established SKA-Low SOC in Perth. This is a generalist role within the telescope team, working closely with teams in Perth and across SKA-Low to ensure smooth operations, providing technical support for desktops, networks, and communications systems, as well as assisting with incident resolution and service improvements. You will assist with setting up and maintaining systems, providing helpdesk support, and supporting network and communications technologies. Your work will also include helping with meeting room systems, events, and IT projects that deliver new services and improvements. This is an early-career position designed for someone who is keen to build a future in IT support – so while a demonstrated interest in IT and strong customer service skills are essential, full training will be provided to help you succeed in this role.