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Lotus UK Manufacturing Logo Lotus UK Manufacturing · IT - Administration

IT Support Intern

United Kingdom, Coventry · Job Posted February 17, 2026
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Job Description

We are seeking a proactive and detail-oriented IT Support Intern to join our IT team. This role will provide hands-on exposure to IT operations, business process management, asset lifecycle control, and end-user support. The ideal candidate is eager to learn, has strong analytical skills, and is motivated to contribute to daily IT service delivery.

Job Responsibility

  • Assist in documenting, updating, and maintaining business processes and workflows
  • Support process analysis efforts by collecting data, mapping current workflows, and identifying improvement opportunities
  • Collaborate with IT team members to ensure BPM documentation remains accurate and aligned with operational needs
  • Support routine audits of IT hardware and software assets across the organization
  • Assist in maintaining inventory records, ensuring accuracy of asset locations, user assignments, and lifecycle status
  • Help track equipment check-ins/outs and ensure compliance with asset management procedures
  • Assist in preparing IT equipment and accounts for new employees (laptops, user accounts, access rights, etc.)
  • Support account deactivation, equipment return, and access removal during employee offboarding
  • Help maintain related documentation to ensure onboarding/offboarding tasks are completed on time
  • Monitor the IT ticketing system and help categorize, assign, or resolve basic support requests
  • Perform initial troubleshooting for hardware, software, and network-related issues under guidance
  • Identify recurring issues and provide input on potential process or system improvements

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field
  • Basic understanding of IT systems, computer hardware, software applications, and networking concepts
  • Strong analytical, problem-solving, and communication skills
  • Ability to work in a fast-paced environment with attention to accuracy and detail
  • Eagerness to learn and contribute within a collaborative team
  • Language: English/Chinese
  • Candidates must be eligible to work in the UK without VISA sponsorship

What we offer

  • 25 days’ holiday plus bank holidays pro rata
  • Pension scheme access
  • Annual bonus - non contractual
  • Private Healthcare
  • Group income protection based on length of service
  • Family Friendly policies
  • Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT
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