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IT Support Intern

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Eucalyptus

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Location:
Australia , Sydney

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Eucalyptus is looking for a passionate student to join our Trust Team as an IT Support Intern. The IT Support Intern is responsible for providing high-quality hardware and software support for employees in our Sydney office. This role reports to our IT Operations Manager and is part of our cross-functional Trust Team (IT, cybersecurity and infrastructure). This role is based in Sydney with flexibility to work full-time over university holidays and 3 days per week during university semesters.

Job Responsibility:

  • Helping with IT support tickets for hardware, software, and access management
  • Enabling a high-quality employee experience by running our technology onboarding and offboarding processes
  • Supporting meeting room video conferencing and providing audio-visual (AV) system support for internal events
  • Conducting stock takes of our IT assets and ensuring accurate records are maintained
  • Automating manual tasks to streamline IT process efficiency
  • Working in a global team with team members in Sydney, Manila, and London

Requirements:

  • Current university student studying a degree related to Information Technology
  • Previous experience in an IT support role, or demonstrated technical initiative through university societies, personal projects, or community involvement
  • Comfortable working with macOS and cloud-based tools (e.g. Google Workspace, Slack, Notion)
  • Experience troubleshooting hardware and software issues
  • Keen interest in learning technical and non-technical skills in a fast-paced environment
  • Strong communicator with the ability to build working relationships with non-technical stakeholders
  • Well-organised with high attention to detail
What we offer:
  • Grow with us globally – Learn from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally
  • Shape your career – Access learning budgets, conferences, certifications, peer shadowing, and a strong knowledge-sharing culture
  • Work where well-being matters – Enjoy catered wellness talks, exercise classes, Whoop membership, free barista coffees, funded social clubs, and quarterly rooftop parties
  • Innovate with purpose – Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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