IT-Support | Helpdesk Specialist Jobs

IT-Support | Helpdesk Specialist

Henn GmbH

Location:
Germany, Munich

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you looking for exciting tasks in a design-oriented company that offers you stability and structure? Do you want to contribute your creativity and personality? Then you'll be a great fit for us! The use of state-of-the-art technologies and with our expertise across all service phases according to HOAI and the use of state-of-the-art technologies, we create innovative and high-quality solutions. Our long-standing success and strong team spirit are based on an open culture and the knowledge and commitment of our employees. Become part of our team as an IT-Support | Helpdesk Specialist (m/f/x) - we look forward to your application!

Job Responsibility:

Support with all IT-related questions, particularly regarding Microsoft Office, PC hardware, multifunction devices/printers, mobile devices, and video conferencing systems
Setting up and configuring PCs and mobile devices
Remote support for analyzing and resolving errors and disruptions
Maintenance and documentation of the knowledge database
Support with the implementation of new IT solutions

Requirements:

Completed training in the IT field or comparable qualification
Proficient in MS Windows and the Office suite
First experience in IT support and error analysis
Service-oriented and independent working style
Fluency in German, both spoken and written
Basic language skills in English

Nice to have:

Ideally some practical experience in the field of 1st or 2nd level support

What we offer:

Development opportunities | Support for your personal and professional development
Language courses | Financial support for German and English courses to support your career
Vacation | 30 days annual leave (including a break between Christmas and New Year's)
Deferred Compensation | Support for your financial security
Coffee culture | Enjoy first-class coffee from our in-house CoffeeBar every day
Work-life balance | Flexible, family-friendly working time models for a balanced lifestyle
Events | Multi-Day Office Trip, regular FriYAY evenings for socializing and joint activities

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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