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IT-Support | Helpdesk Specialist

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Henn GmbH

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Location:
Germany , Munich

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you looking for exciting tasks in a design-oriented company that offers you stability and structure? Do you want to contribute your creativity and personality? Then you'll be a great fit for us! The use of state-of-the-art technologies and with our expertise across all service phases according to HOAI and the use of state-of-the-art technologies, we create innovative and high-quality solutions. Our long-standing success and strong team spirit are based on an open culture and the knowledge and commitment of our employees. Become part of our team as an IT-Support | Helpdesk Specialist (m/f/x) - we look forward to your application!

Job Responsibility:

  • Support with all IT-related questions, particularly regarding Microsoft Office, PC hardware, multifunction devices/printers, mobile devices, and video conferencing systems
  • Setting up and configuring PCs and mobile devices
  • Remote support for analyzing and resolving errors and disruptions
  • Maintenance and documentation of the knowledge database
  • Support with the implementation of new IT solutions

Requirements:

  • Completed training in the IT field or comparable qualification
  • Proficient in MS Windows and the Office suite
  • First experience in IT support and error analysis
  • Service-oriented and independent working style
  • Fluency in German, both spoken and written
  • Basic language skills in English

Nice to have:

Ideally some practical experience in the field of 1st or 2nd level support

What we offer:
  • Development opportunities | Support for your personal and professional development
  • Language courses | Financial support for German and English courses to support your career
  • Vacation | 30 days annual leave (including a break between Christmas and New Year's)
  • Deferred Compensation | Support for your financial security
  • Coffee culture | Enjoy first-class coffee from our in-house CoffeeBar every day
  • Work-life balance | Flexible, family-friendly working time models for a balanced lifestyle
  • Events | Multi-Day Office Trip, regular FriYAY evenings for socializing and joint activities

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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