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IT Support Executive / IT Support Officer

Sri Lanka, Colombo · Job Posted March 20, 2026
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Job Description

We are looking for a motivated IT Support Executive/ IT Support Officer to support our daily IT operations. The ideal candidate should be capable of troubleshooting technical issues, assisting users, and maintaining IT systems to ensure smooth business operations.

Job Responsibility

  • Troubleshoot and resolve daily IT-related issues
  • Provide technical support to users across the organization
  • Manage and maintain company hardware and software
  • Ensure system availability and smooth IT operations
  • Assist with maintaining and updating IT documentation
  • Support ERP system-related tasks when required
  • Coordinate with external vendors when necessary
  • Be available for IT support during weekends

Requirements

  • Basic to intermediate knowledge of IT systems and troubleshooting
  • Experience working with ERP systems will be an advantage
  • Knowledge of coding or programming will be considered an added advantage
  • Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint)
  • Strong problem-solving and communication skills
  • Ability to work independently and handle multiple tasks
  • Diploma or Degree in Information Technology, Computer Science, or a related field
  • 1–2 years of experience in a similar IT support role is preferred (fresh graduates with strong skills are encouraged to apply)

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