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We are looking for a motivated IT Support Executive/ IT Support Officer to support our daily IT operations. The ideal candidate should be capable of troubleshooting technical issues, assisting users, and maintaining IT systems to ensure smooth business operations.
Job Responsibility:
Troubleshoot and resolve daily IT-related issues
Provide technical support to users across the organization
Manage and maintain company hardware and software
Ensure system availability and smooth IT operations
Assist with maintaining and updating IT documentation
Support ERP system-related tasks when required
Coordinate with external vendors when necessary
Be available for IT support during weekends
Requirements:
Basic to intermediate knowledge of IT systems and troubleshooting
Experience working with ERP systems will be an advantage
Knowledge of coding or programming will be considered an added advantage
Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint)
Strong problem-solving and communication skills
Ability to work independently and handle multiple tasks
Diploma or Degree in Information Technology, Computer Science, or a related field
1–2 years of experience in a similar IT support role is preferred (fresh graduates with strong skills are encouraged to apply)