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IT Support/Entry-Level Help Desk

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Boulder

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment.

Job Responsibility:

  • Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately
  • Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records
  • Provide first-level help desk support by responding to user issues and working through assigned service tickets
  • Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through
  • Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices
  • Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity
  • Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery

Requirements:

  • At least 1 year of experience in IT support, help desk, or hardware support work
  • Working knowledge of computer hardware, device configuration, and deployment preparation
  • Ability to follow directions closely and complete detailed tasks with a high level of accuracy
  • Familiarity with service desk ticket handling and day-to-day end-user support activities
  • Basic understanding of corporate network environments and standard IT support practices
  • Experience with inventory tracking or asset management processes is preferred
  • Exposure to Microsoft 365 and Active Directory is a plus
What we offer:
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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