IT Support Engineer Job at Harrington Starr (Prague)

IT Support Engineer

The next step of your career starts here, where you can bring your own unique mi...

Location

Netherlands , Amsterdam

Salary:

Not provided

Metyis

Expiration Date

Until further notice

Requirements

Exposure working onsite providing IT Support and familiar with IT support processes and tools
Operational management and support of standard office hardware and applications, for example: Windows 11 and MacBook installation and management
Smart phones and tablets like iPhones, iPads, Android phones
Microsoft 365 (tenant) admin centers like Entra ID, Intune
M365 applications: Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint
Microsoft Teams and other video conferencing tools and rooms
Basic knowledge of office network (Wi-Fi) and printing
Fluency in English
Excellent customer service skills, energetic and enjoys helping people
Ability to work independently and organize and structure your own work and tasks

Job Responsibility

Assist and guide end users on how to use standard office applications and follow best practices
Troubleshoot and resolve IT issues related to hardware, software, and other IT services in collaboration with employees
Handle the technical aspects of onboarding and off-boarding employees
Install and deploy hardware using Intune and Autopilot tools
Monitor and manage hardware warranties, replacements, and repairs
Maintain and update manuals and documentation for IT processes
Work closely with our internal IT teams and external IT partners to ensure smooth and efficient IT support on a daily basis

What we offer

Interact with senior stakeholders at our clients on regular basis to drive their business towards impactful change
Become part of a fast-growing international and diverse team

Fulltime

It Support Engineer

At KFC, our Technology Operations team is dedicated to delivering reliable, secu...

Location

Australia , Frenchs Forest

Salary:

Not provided

KFC Australia

Expiration Date

Until further notice

Requirements

3+ years' experience in IT Service Management or a technology support role within an enterprise environment
An ITIL v3/v4 certification and/or tertiary qualification in Information Technology are highly regarded
Strong experience supporting Windows 10/11, Windows Server environments and Microsoft technologies, including Azure, Active Directory, Exchange, SCCM/MDT (or similar endpoint management tools) and Microsoft Teams Rooms
A solid understanding of networking fundamentals, including LAN/WAN, DNS, DHCP and routing
Experience with virtual desktop infrastructure (VDI) is advantageous
A customer-focused approach with strong communication, problem-solving and stakeholder management skills
A proactive, organised and solutions-focused mindset, with the ability to prioritise competing tasks and work both independently and collaboratively
Willingness to support the operations of a 24/7 business

Job Responsibility

Provide Level 1 and 2 technical support, troubleshooting and incident management across end-user devices, servers, networks and Microsoft technologies
Support and maintain desktops, laptops, mobile devices, printers, meeting room technology and other end-user hardware
Administer Active Directory, Microsoft Exchange/O365 and Microsoft Teams Room environments
Act as a subject matter expert for end-user computing initiatives and contribute to the continuous improvement of IT services, processes and the service catalogue
Manage vendors and coordinate hardware and software deployments, upgrades and lifecycle activities
Apply ITIL best practices to incident and problem management, escalating risks and driving timely resolution
Create and maintain technical documentation, knowledge articles and training materials
Research, recommend and implement infrastructure improvements, upgrades and recovery solutions, including responding to system outages and security incidents
Support technology projects and undertake other duties as required

What we offer

Flexible hybrid working arrangements, including half-day Fridays
Additional wellbeing leave each year
Monthly mobile phone and home internet contributions
Employee discounts at KFC restaurants
Corporate Culture Club initiatives and team experiences
Free onsite secure parking at Frenchs Forest
A supportive, collaborative and people-first culture focused on growth and development

Fulltime

It Support Engineer

Our client is a forward-thinking Managed Service Provider who due to natural gro...

Location

United Kingdom , Didcot

Salary:

25000.00 - 30000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Excellent communication and interpersonal skills, and enthusiastic about helping others
Proven experience as a Technical Support Specialist or similar L1/L2 support role
Proficiency in both Windows and MacOS environments
Good knowledge of Microsoft 365 applications
Exposure to Microsoft Administrative tools
Basic understanding of networking principles and troubleshooting
Desire to learn new skills, acquire knowledge, and to become more technically proficient

Job Responsibility

Provide first and second-level technical support to a variety of clients
Support users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction
Perform remote and on-site troubleshooting to diagnose and resolve hardware and software issues
Respond to and resolve technical support tickets in a timely manner

Fulltime

It Support Engineer

We are looking for an IT Support Engineer to provide advanced technical support ...

Location

United States , Savannah

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of IT experience
Strong expertise in: Networking (switches, LAN/WAN, DNS)
Active Directory
Microsoft 365
VMware / virtualization
VoIP systems
Proven ability to troubleshoot complex technical issues independently
Experience managing or contributing to IT infrastructure projects and installations
Strong communication skills and ability to work directly with clients

Job Responsibility

Provide Tier 3 technical support across multiple client environments
Troubleshoot and resolve complex issues related to networking, systems, and infrastructure
Lead and execute IT installations and deployment projects (network, hardware, cloud, and security)
Configure and maintain network infrastructure (switches, LAN/WAN, DNS)
Manage and support VoIP systems and connectivity issues
Administer and troubleshoot Active Directory environments
Support Microsoft 365 (Exchange, Teams, SharePoint, user management)
Maintain and support VMware / virtualized environments
Implement and maintain IT security best practices
Collaborate with internal teams and clients to ensure smooth project delivery and support

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

It Support Engineer

We are seeking a proactive, customer-focused IT Support Analyst for a hands-on c...

Location

United Kingdom , London

Salary:

150.00 - 200.00 GBP / Day

Randstad

Expiration Date

July 22, 2026

Requirements

Proven track record in a fast-paced IT Support / Service Desk role
Strong troubleshooting skills across Windows OS and Office 365
Working knowledge of incident management processes (ITIL awareness is highly beneficial)
Excellent communication and stakeholder engagement skills

Job Responsibility

Provide high-quality desktop and application support, resolving incidents and service requests within agreed SLAs
Troubleshoot user devices, software, connectivity, and access issues
Manage Joiners, Movers, and Leavers (JML) processes, including device setup and access management
Maintain accurate records for incident ticketing and IT asset inventory
Assist with security and compliance tasks, including routine patching

Fulltime

!

It Support Engineer

We’re partnering with a growing, PE-backed business to hire an IT Support Engine...

Location

United Kingdom , Dorset

Salary:

35000.00 - 40000.00 GBP / Year

Broster Buchanan

Expiration Date

Until further notice

Requirements

Strong experience in 1st/2nd line IT support
Solid knowledge of the Microsoft stack (M365, Azure, Windows)
Experience supporting end-users in a fast-paced environment
Good troubleshooting and problem-solving skills
Strong communication and customer service approach

Job Responsibility

Deliver 1st and 2nd line support to internal users
Troubleshoot hardware, software, and network issues
Support Microsoft 365, Azure, and core business systems
Assist with onboarding, user setup, and device management
Work closely with the IT Manager on process improvement and rollout of new systems

Fulltime

IT Support Engineer

The IT Support Engineer role involves providing technical support for desktops a...

Location

United Kingdom , London

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Desktop/technical Windows support experience or equivalent
ServiceNow ticketing system (or similar ticketing system)
Office 365 support
Windows troubleshooting, diagnosing, imaging/deployment and software installation
Installation/Troubleshooting of Software/Hardware
Proven customer service background
Able to comprehend and follow verbal and written technical instructions and scripts
CompTIA A+ certification or equivalent skill set
Individual must have ability to receive calls during the normal business day and after hours
Physically able to lift and move Enterprise and Client technology hardware in our customer environment

Job Responsibility

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
Windows, troubleshooting, diagnosing, imaging/deployment and software installation
Serves as company liaison with customer on administrative and technical matters
Provide technical support and incident management service desk functions (Service Now)
Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows 7, 10 and 11 OS)
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11)
Diagnoses and resolves product performance problems
Performs maintenance and repair services (basic break fix for desktops, laptops.)
Instructs customers in the operation and maintenance of basic Windows

What we offer

Tailored benefits that support your physical, emotional, and financial wellbeing
Continuous growth and development opportunities
Flexible work options

It Support Engineer

We are looking for an IT Support Engineer to join our Technology team on a 12‑mo...

Location

Australia , Sydney

Salary:

Not provided

LGT Gruppe Holding AG

Expiration Date

Until further notice

Requirements

Minimum 2 years as a Helpdesk / Technical Support Engineer or similar
Experience in a financial services organisation is highly desirable
Demonstrable experience in using and supporting Windows and Microsoft Office suite of products
Knowledge of Apple iOS devices
Good knowledge of email and messaging (Outlook/Exchange/Teams)
Knowledge of endpoint management tools, such as Microsoft SCCM and Microsoft Intune
Active Directory, GPO, management and troubleshooting
Mobile device management (e.g. Microsoft Intune)
Experience with an IT Service Management tool such as Service Now, JIRA or Ivanti
Working familiarity with ITIL service management practices is desirable

Job Responsibility

Provide frontline support, receiving and handling email, telephone, and walk-up requests for service from internal and external customers, following agreed procedures
Triaging Service Requests and Incidents to appropriate teams
Take full ownership of issues, tasks, and ad-hoc queries, maintaining accurate records and ensuring closure to the satisfaction of the requestor
Prioritise, diagnose, and resolve Incidents according to agreed SLAs and procedures
Fulfill Service Requests following documented processes and procedures
Carry out IT workstation deployments, moves, and replacement of desktop accessories when required
Image and deploy laptops for new starters and replacement devices
Provide support for Identity and Access Management (IAM), including user account provisioning, role-based access control, password resets, and troubleshooting authentication and authorisation issues
Create and maintain comprehensive process documentation
Manage the stock levels of IT consumable items and order replacement items as required

Fulltime

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IT Support Engineer

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