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IT Support Engineer

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Global Technology Solutions Ltd.

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Contract work

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Salary:

Not provided
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Job Description:

We are seeking an IT Support Technician with basic troubleshooting skills to provide technical assistance to end-users. The ideal candidate will have strong communication abilities, a systematic approach to problem-solving, and experience working with various operating systems and hardware.

Job Responsibility:

  • Provide technical support for desktops, laptops, printers, scanners, and network devices (routers, switches, access points, and VPN equipment)
  • Troubleshoot and resolve hardware and software issues following set instructions
  • Assist with installation, configuration, and troubleshooting of standard software on workstations, including IMAC (Install, Move, Add, Change) activities
  • Support users with Windows (all versions), Mac, and other operating systems
  • Effectively manage time to handle multiple tasks efficiently
  • Communicate effectively with end-users and operational teams through professional oral and telephone communication

Requirements:

  • Basic troubleshooting and analytical skills
  • Strong oral and telephone communication skills
  • Ability to gather information systematically and identify user needs
  • Experience in providing end-user IT support in a professional setting
  • Ability to work effectively within a team and independently

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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