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IT Support Engineer

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NTT DATA

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Location:
United Kingdom , Craigavon

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

NTT DATA currently seeks an IT Support Engineer to join our team working onsite with a Global Engineering client based in Craigavon . The Engineer is responsible for the technical support of hardware and software across the sites for all hardware and software Incidents and requests for end-user computing support (including desktops, laptops, mobile and printers).

Job Responsibility:

  • Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals
  • Installs, maintains and optimizes desktop /notebook configurations at customer sites
  • Diagnoses and resolves product performance problems
  • Performs maintenance and repair services
  • Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
  • Instructs customers in the operation and maintenance of the system

Requirements:

  • 3+ years of relevant experience or equivalent combination of education and work experience
  • Proficient in Windows operating system environment
  • knowledge of Linux/Unix operating systems may be required
  • Strong customer interaction skills
  • A+ desktop or equivalent skill set is required
  • additional certifications for various hardware platforms may be required

Additional Information:

Job Posted:
May 16, 2026

Work Type:
On-site work
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