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Broster Buchanan Logo Broster Buchanan · IT - Administration

It Support Engineer

United Kingdom, Dorset Employment contract 35000.00 - 40000.00 GBP / Year · Job Posted June 29, 2026
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Job Description

We’re partnering with a growing, PE-backed business to hire an IT Support Engineer to join at a key stage of its build-out, reporting directly to a newly appointed IT Manager. This is a hands-on, customer-facing role where you’ll provide 1st and 2nd line support across a Microsoft-based environment, helping establish a reliable, high-performing IT function from the ground up.

Job Responsibility

  • Deliver 1st and 2nd line support to internal users
  • Troubleshoot hardware, software, and network issues
  • Support Microsoft 365, Azure, and core business systems
  • Assist with onboarding, user setup, and device management
  • Work closely with the IT Manager on process improvement and rollout of new systems

Requirements

  • Strong experience in 1st/2nd line IT support
  • Solid knowledge of the Microsoft stack (M365, Azure, Windows)
  • Experience supporting end-users in a fast-paced environment
  • Good troubleshooting and problem-solving skills
  • Strong communication and customer service approach
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