IT Support Engineer Job at Robert Half (Jacksonville)

It Support Engineer

Location

United Kingdom , Knottingley

Salary:

28800.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

ITIL desirable
UK Driving License
Honest
Good Communicator
Strong Values
Flexible
Passionate
Self Motivated
Reliable
Caring

Job Responsibility

Embed the organisational values of Respect, Honesty, Responsibility and Achieving Excellence in everything you do
Act as point of contact for all RLO Group employees for ICT related queries and issues within England
Provide effective responses to ICT faults and enquiries
Escalate any issues quickly to more senior team members
Maintain accurate records of ICT assets
Provision of routine ICT reports
Assist in administering users of systems including Entra, M365, Intune and company specific applications
Fix faults relating to phone, mobile and computing hardware or set-up from new
Assist with Purchase of ad-hoc ICT equipment such as keyboards, phones, laptops
Work with external suppliers to provide effective ICT solutions and support

What we offer

Up to 33 days holiday a year including bank holidays
An contributory pension scheme – employer contribution 6%
3 x salary Life cover
Health Cash Plan
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)

Fulltime

New

IT Support Engineer

We are seeking a proactive and technically skilled IT Support Engineer to join o...

Location

United Kingdom , London

Salary:

32000.00 - 38000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Proven experience in IT support or helpdesk roles (2+ years preferred)
Strong knowledge of Windows OS, Microsoft 365, and networking concepts
Familiarity with Active Directory, Exchange, and remote desktop tools
Excellent troubleshooting and communication skills
Ability to prioritize tasks and manage time effectively

Job Responsibility

Provide first and second-line technical support to internal users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues across Windows, macOS, and mobile platforms
Install, configure, and maintain desktops, laptops, printers, and other peripherals
Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365
Monitor and maintain IT systems, ensuring uptime and performance
Document support issues and resolutions in the ticketing system (e.g., Jira, ServiceNow)
Assist with onboarding/offboarding processes including device setup and account provisioning
Support remote users and troubleshoot VPN, connectivity, and collaboration tools
Collaborate with other IT team members on infrastructure upgrades and projects
Ensure compliance with IT policies, security protocols, and data protection regulations

Fulltime

IT Support Engineer

Based in our Warsaw office, this role supports a global user base by delivering ...

Location

Poland , Warsaw

Salary:

Not provided

Theramex

Expiration Date

Until further notice

Requirements

Degree in IT, Computer Science, or related field
Relevant certifications (e.g. ITIL v4, Microsoft, Apple) are advantageous
Fluent in English and Polish, with strong communication skills and the ability to explain technical issues to non-technical users
Proven analytical problem-solver with experience managing incidents in a structured, SLA-driven environment
Hands-on experience supporting Windows environments and Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Strong knowledge of Microsoft Entra ID (Azure AD), endpoint management (Intune/MDM), and user access management
Confident supporting hybrid and remote users, including mobile devices (iOS/iPadOS)
Experience using ITSM tools to manage and resolve incidents and service requests
Solid understanding of networking fundamentals (LAN/WAN, TCP/IP, VPN) and enterprise IT environments
Ability to prioritise workload independently and collaborate effectively within a global IT team

Job Responsibility

Take ownership of delivering high-quality second-line IT support, ensuring incidents and service requests are resolved efficiently and in line with agreed service level agreements (SLAs)
Act as the end-to-end owner of technical issues, proactively coordinating with internal teams and third-party vendors to drive timely and successful resolution
Provide consistent support and management of end-user devices, identities, and access within a cloud-first environment, maintaining excellent customer service and clear, professional communication always
Support the stability, security, and compliance of the IT environment by adhering to established standards, policies, and best practices
Drive continuous service improvement through effective documentation, root cause analysis, and process optimisation
Collaborate closely with the global IT Operations function to meet business needs and contribute to the successful delivery of IT initiatives and projects

What we offer

26 days holiday (or 20 working days if the total employment period is shorter than 10 years – 'employment period' covers higher education)
Healthcare cover for self, partner and family (in addition, contribution towards cost of spectacles, should they be required for work)
Pension contribution (auto-enrolled, option to opt out): 1.5% company + 2-4% employee (calculated on the employee's remuneration)
Hybrid Working
Social Fund Benefits (holiday allowance 'wakacje pod gruszą', Christmas allowance for the employee and their children, & MyBenefit Kafeteria)
MultiSport: Access to 4,700+ sports facilities and choice of 38 sports & leisure activities
MultiLife: Personal development, health, mental wellbeing, and mindfulness

Fulltime

It Support Engineer

Location

United States , Washington

Salary:

60000.00 - 70000.00 USD / Year

Xantrion

Expiration Date

Until further notice

Requirements

Bachelor's degree from a four-year university or equivalent experience
Minimum of 3 years of technical support experience required
Basic diagnostic and analytical skills
Basic competency in the use and troubleshooting of MS Office products
Experience using Windows 7, 10, and/or Mac OS
Basic computer literacy across both hardware and software
Ability to be proactive and able to take direction and establish ownership of issues through resolution

Job Responsibility

Provide front line phone coverage, and participate in various call center groups
Provide on-site assistance to clients within your local geography
Provide excellent customer service to Xantrion's client base
Provide technical support as assigned for issues related to computer systems, software, and hardware
Log and track support requests in ConnectWise
Prioritize and/or escalate tickets as required to ensure customer satisfaction
Brief customers, as well as management, on the status of current resolution efforts
Work with third party support providers when necessary
Follow up with customers to ensure an issue has been resolved
Submit semi-monthly timesheet and expense reports

What we offer

100% of medical, dental, and vision for you and your family
401K with company match up to 4% of salary
Certification reimbursement and annual training budget
17 Days PTO per year in addition to paid training days
Bonuses for referring new clients or employees

Fulltime

It Support Engineer

Location

United Kingdom , Bromsgrove

Salary:

30000.00 GBP / Year

NEXTECH GROUP

Expiration Date

Until further notice

Requirements

1-2 years' experience in an IT support or helpdesk role
A solid understanding of Microsoft technologies and basic networking
A passion for learning and improving your technical skills
Strong communication skills and a customer-focused approach
Someone who enjoys problem solving and working as part of a team

Job Responsibility

Resolving user issues across desktops, servers, cloud and network environments
Supporting the second and third line engineers in technical issues and projects when required
Monitoring systems, escalating complex issues, and helping improve processes
Collaborating with senior engineers to expand your technical knowledge
Providing excellent customer service with a proactive mindset

What we offer

Certifications paid for
Hybrid working
Paid professional certifications (Microsoft, Networking, Security etc.)
Great culture, supportive management, and ongoing career development
Exposure to modern technologies across cloud, virtualisation, networking and more
Opportunity to progress into 2nd line, cloud, networking or project roles

Fulltime

It Support Engineer

Location

United Kingdom , Knottingley

Salary:

28800.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

ITIL desirable
UK Driving License

Job Responsibility

Embed the organisational values of Respect, Honesty, Responsibility and Achieving Excellence in everything you do
Act as point of contact for all RLO Group employees for ICT related queries and issues within England
Provide effective responses to ICT faults and enquiries
Escalate any issues quickly to more senior team members
Maintain accurate records of ICT assets
Provision of routine ICT reports
Assist in administering users of systems including Entra, M365, Intune and company specific applications
Fix faults relating to phone, mobile and computing hardware or set-up from new
Assist with Purchase of ad-hoc ICT equipment such as keyboards, phones, laptops
Work with external suppliers to provide effective ICT solutions and support

What we offer

Up to 33 days holiday a year including bank holidays
An contributory pension scheme – employer contribution 3%
Health Cash Plan
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus
Additional Car allowance payable

Fulltime

IT Support Engineer

Join the largest, fastest-growing specialist family law firm in the country. We ...

Location

United Kingdom , Leeds, Harrogate

Salary:

30000.00 - 35000.00 GBP / Year

Stowe Family Law

Expiration Date

Until further notice

Requirements

Experience in a similar IT support, desktop, field support or service desk engineering role
Some experience supporting Salesforce users in a business environment is preferrable
Proven experience supporting Microsoft 365, Exchange, Teams, SharePoint, Entra ID and modern cloud-based workplace applications
Experience with Intune, device management, mobile device support and secure remote working practices
Hands-on experience with telephony platforms and user support, ideally including Vonage and/or RingCentral
Excellent face-to-face support skills, with the confidence to visit offices, work directly with senior stakeholders and represent IT professionally
Strong remote support capability, with clear communication, good prioritisation and a customer-first approach
Experience with IT service management tools and processes, including incident management, change, asset tracking and knowledge management. ManageEngine experience would be beneficial
Good troubleshooting skills across laptops, peripherals, mobile devices, network printing, connectivity and office equipment
Working knowledge of Active Directory user and policy administration

Job Responsibility

Work with the IT team to maintain and improve Stowe Family Law's IT, communications, mobile and cloud infrastructure
Receive, process, prioritise and resolve IT issues from staff in a timely and cost-effective manner
Log work accurately in the IT service management platform, including outcomes, resolutions and useful knowledge base content
Escalate issues to internal specialists or external suppliers where required, while retaining ownership and ensuring progress is communicated
Administer and support users across Microsoft 365, Exchange, Entra ID, Active Directory, Intune, Teams and SharePoint
Support Salesforce users and work with relevant teams or suppliers to resolve application and access issues
Support telephony, contact and communications systems, including Vonage and RingCentral
Troubleshoot hardware, peripherals, laptops, mobile devices, network connectivity, printing and office equipment
Maintain excellent relationships with office partners, managing partners, facilities contacts, suppliers and internal stakeholders
Keep up to date with developments in legal technology, AI applications, cloud services and modern support practices

What we offer

Salary
Bonus
Mental Wellbeing days and access to counselling sessions
Volunteering leave
Diversity public holidays
26 days holiday
Enhanced adoption, maternity and paternity pay
Paid leave for fertility treatment
Emergency dependants leave
Bereavement leave

Fulltime

IT Support Engineer

Location

India , Gurugram

Salary:

Not provided

SpectraMedix

Expiration Date

Until further notice

Requirements

Strong expertise in Windows 11 troubleshooting, endpoint support, and device lifecycle management
Hands-on experience or working knowledge of imaging, deployment, patch management, and policy administration tools
Good understanding of Active Directory, Group Policy, Microsoft Entra ID (Azure AD), and Microsoft 365 administration
Exposure to Microsoft Intune, Azure Virtual Machines, Microsoft Entra ID, and Microsoft 365 Admin Centre
Basic understanding of Azure cloud services including Virtual Machines, Storage, Networking, RBAC, and Monitoring concepts
Familiarity with endpoint security practices including antivirus, encryption, patch management, and compliance enforcement
Understanding of Intune/MDM device enrollment and compliance management processes
Knowledge of networking fundamentals including DNS, DHCP, VPN, Wi-Fi, and basic network troubleshooting
Strong troubleshooting, documentation, coordination, and communication skills
Bachelor's degree in Computer Science, Information Technology, or a related discipline

Job Responsibility

Provide first-level technical support to Gurgaon-based users for laptops, desktops, printers, and network connectivity issues
Manage escalated incidents and perform advanced troubleshooting for Windows 11 devices and related infrastructure
Configure, image, and deploy laptops using standardized deployment and automation tools while ensuring compliance policy implementation
Manage device enrolment processes and troubleshoot application or policy deployment issues
Perform routine administration activities for Active Directory, Microsoft Entra ID (Azure AD), and Group Policy
Support routine Windows Server administration tasks including file and print permissions, shared resource setup, patching, and system health monitoring
Assist with user and device management activities through Microsoft Intune and Microsoft 365 Admin Centre
Support basic Azure administration activities related to virtual machines, user access, connectivity, and troubleshooting
Ensure endpoint security through antivirus management, patching, encryption, and compliance monitoring
Maintain technical documentation, troubleshooting guides, and standard operating procedures (SOPs)

Fulltime

Select Country

IT Support Engineer

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

IT Support Engineer

It Support Engineer

IT Support Engineer

IT Support Engineer

It Support Engineer

It Support Engineer

It Support Engineer

IT Support Engineer

IT Support Engineer

Our AI answers in your language