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Blockchain.com is connecting the world to the future of finance. As the most trusted and fastest-growing global crypto company, it helps millions of people worldwide safely access cryptocurrency. Since its inception in 2011, Blockchain.com has earned the trust of over 90 million wallet holders and more than 40 million verified users, facilitating over $1 trillion in crypto transactions. As we continue to scale our global business across retail and institutional products, we are building an Early Careers program to develop the next generation of talent across multiple functions. We are seeking a highly motivated IT Support Engineer Intern to join the IT team in our Dallas Office. This role offers hands-on experience in a fast-paced, high-growth fintech and crypto environment, working alongside experienced professionals on real business initiatives. You will contribute to meaningful projects that support global IT operations and the end-user technology environment, while developing practical skills and gaining exposure to how a global technology company operates. Duration: 6-month internship with potential for permanent employment
Job Responsibility:
Support day-to-day activities and projects within the IT support team
Assist in delivering initiatives related to troubleshooting hardware, software, and network issues
Setting up new employees' workstations and getting them up to speed
Maintain a secure and efficient IT environment, keeping our data safe and systems running smoothly
Work closely with the IT team to improve processes and increase operational efficiency
Administer and support cloud-based tools including Google Workspace, Atlassian products (Jira, Jira Service Management), 1Password, Notion, and Slack and many more
Conduct research, analysis, and reporting to support business decisions
Collaborate with cross-functional teams such as HR, Legal Product, Engineering, Finance, Compliance, etc
Prepare documentation, presentations, or insights for internal stakeholders
Learn industry best practices and contribute ideas to improve processes and outcomes
Requirements:
Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field, or have equivalent practical experience
Strong analytical and problem-solving skills
Clear written and verbal communication skills
A proactive mindset and willingness to learn in a fast-paced environment
Strong organizational skills and attention to detail
Interest in fintech, crypto, digital assets, or technology-driven businesses
What we offer:
Hands-on experience at a global leader in crypto and fintech
Real project ownership with measurable business impact
Mentorship and guidance from experienced professionals
Exposure to a high-growth, international, and regulated environment
Opportunity for a full-time role based on performance and business needs
Competitive full-time salary for your level of experience
Daily free lunch at the office
ClassPass to keep you moving and well
Apple equipment to do your best work
The chance to make a real impact and grow your career at a fast-scaling global crypto company