IT Support Engineer and Technician Job at Beacon Hill (Matthews, North Carolina)

Engineer Support Technician

Location

United States , Round Lake

Salary:

72000.00 - 99000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Associate’s degree in a technical, engineering, or scientific field (or equivalent experience)
Prior experience in a laboratory, technical support, documentation control, or similar environment preferred
Strong organizational skills with high attention to detail and ability to follow established procedures
Ability to work accurately and consistently in a regulated environment
experience in medical device, pharma, or biotech is a plus
Comfortable working with hand tools, basic lab equipment, and technical fixtures
Proficiency with Microsoft Office (Outlook, Word, Excel)
Effective communication skills and ability to collaborate with engineering, laboratory, and cross-functional teams
Ability to manage multiple routine tasks while maintaining reliability and quality
Applicants must be authorized to work for any employer in the U.S.

Job Responsibility

Coordinate sterilization, sample preparation, packaging, and shipping activities, including required documentation
Serve as liaison to internal and external laboratories for sample delivery, testing requests, and status tracking
Perform basic laboratory testing and hands-on engineering support tasks as trained (measurements, labeling, equipment checks, data entry)
Support prototype builds, simple assemblies, mockups, and sample preparation activities
Maintain and organize sample rooms and materials, including inventory, labeling, demos, and displays
Manage controlled documentation within the QMS, including uploads, routing, redlines, formatting updates, and revision control
Support product and project lifecycle activities, including DHFs, change controls, SNCs, obsolescence/EOL activities, and general technical administration

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

It Support Technician

Amentum is seeking an IT Support Technician in San Diego, CA to support our DHS ...

Location

United States , San Diego

Salary:

33.00 - 35.00 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.

Job Responsibility

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Engineer Support Technician

Being an Engineer at Baxter means you play a critical role in helping us achieve...

Location

United States , Round Lake

Salary:

72000.00 - 99000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Associate’s degree in a technical, engineering, or scientific field (or equivalent experience)
Prior experience in a laboratory, technical support, documentation control, or similar environment preferred
Strong organizational skills with high attention to detail and ability to follow established procedures
Ability to work accurately and consistently in a regulated environment
experience in medical device, pharma, or biotech is a plus
Comfortable working with hand tools, basic lab equipment, and technical fixtures
Proficiency with Microsoft Office (Outlook, Word, Excel)
Effective communication skills and ability to collaborate with engineering, laboratory, and cross-functional teams
Ability to manage multiple routine tasks while maintaining reliability and quality

Job Responsibility

Coordinate sterilization, sample preparation, packaging, and shipping activities, including required documentation
Serve as liaison to internal and external laboratories for sample delivery, testing requests, and status tracking
Perform basic laboratory testing and hands-on engineering support tasks as trained (measurements, labeling, equipment checks, data entry)
Support prototype builds, simple assemblies, mockups, and sample preparation activities
Maintain and organize sample rooms and materials, including inventory, labeling, demos, and displays
Manage controlled documentation within the QMS, including uploads, routing, redlines, formatting updates, and revision control
Support product and project lifecycle activities, including DHFs, change controls, SNCs, obsolescence/EOL activities, and general technical administration

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

Engineer Support Technician

Location

United States , Round Lake

Salary:

72000.00 - 99000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Associate’s degree in a technical, engineering, or scientific field (or equivalent experience)
Prior experience in a laboratory, technical support, documentation control, or similar environment preferred
Strong organizational skills with high attention to detail and ability to follow established procedures
Ability to work accurately and consistently in a regulated environment
experience in medical device, pharma, or biotech is a plus
Comfortable working with hand tools, basic lab equipment, and technical fixtures
Proficiency with Microsoft Office (Outlook, Word, Excel)
Effective communication skills and ability to collaborate with engineering, laboratory, and cross-functional teams
Ability to manage multiple routine tasks while maintaining reliability and quality

Job Responsibility

Coordinate sterilization, sample preparation, packaging, and shipping activities, including required documentation
Serve as liaison to internal and external laboratories for sample delivery, testing requests, and status tracking
Perform basic laboratory testing and hands-on engineering support tasks as trained (measurements, labeling, equipment checks, data entry)
Support prototype builds, simple assemblies, mockups, and sample preparation activities
Maintain and organize sample rooms and materials, including inventory, labeling, demos, and displays
Manage controlled documentation within the QMS, including uploads, routing, redlines, formatting updates, and revision control
Support product and project lifecycle activities, including DHFs, change controls, SNCs, obsolescence/EOL activities, and general technical administration

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

IT Technician Engineer

As a leading technology provider, our client operates at the forefront of their ...

Location

United Kingdom , Leatherhead, Surrey

Salary:

30000.00 - 36000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Excellent general troubleshooting skills and experience as a customer-facing support engineer and/or analyst
Support experience with Microsoft server and desktop operating systems
Ability to troubleshoot wired and wireless networks
Knowledge of network security hardware and software including firewalls and anti-virus systems
A full driving licence and access to your own vehicle
Strong customer-focus and a logical approach to problem-solving
Excellent prioritisation and planning skills

Job Responsibility

Delivering ‘hands-on’ technical support throughout the South East

What we offer

Pension
Mileage & Expenses
Annual Paid Training Allowance
Laptop
Training and help to achieve industry-leading qualifications

Fulltime

IT Support Technician

Amentum is seeking an IT Support Technician in Batavia, NY to support our DHS cu...

Location

United States , Batavia

Salary:

32.00 - 35.00 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.

Job Responsibility

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Customer Support and Repairs Technician

This role is perfect for someone who enjoys problem solving, variety and learnin...

Location

United Kingdom , Dartford

Salary:

28000.00 - 32000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Someone naturally technical (e.g., built PCs, sorted out systems, worked in a tech‑focused environment)
Comfortable using a helpdesk or ticketing-style system
Confident Excel skills
A friendly, reassuring phone manner
A full UK driving licence (regular travel required)
Willingness to stay away overnight occasionally

Job Responsibility

Using technical instincts to help diagnose customer issues over the phone
Logging cases, raising tickets and keeping everything organised in the system
Coordinating engineer visits and arranging product returns
Visiting customer sites nationwide to carry out installations and on‑site troubleshooting (company van provided)
Maintaining spreadsheets and keeping track of key data
Supporting company events with setup/breakdown a couple of times a year (time off in lieu provided)

What we offer

25 days holiday + bank holidays
Cash Health Plan
Free Parking
Stunning Offices

Fulltime

IT Desktop Support Technician

A defense manufacture is seeking an experienced and motivated IT Desktop Support...

Location

United States , Cincinnati

Salary:

80000.00 - 110000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

2–4 years of experience in IT field support, desktop engineering, or infrastructure services
Strong knowledge of Windows OS, Microsoft Office Suite, and enterprise applications
Familiarity with network fundamentals and hardware diagnostics
Excellent communication, problem-solving, and customer service skills
Associate Degree in Electronics or related field preferred
VantageClear Certification (or equivalent security credential) required

Job Responsibility

Provide IT infrastructure field support, troubleshooting hardware, software, and operating system issues
Install, configure, and repair desktops, laptops, printers, and other peripheral devices
Support imaging, deployment, and hardware lifecycle management processes
Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VPN, and RDP connectivity issues
Deliver “smart hands” support for networking and peripheral hardware such as routers, switches, firewalls, and cabling
Conduct repeat call analysis and implement preventive measures to reduce downtime
Collaborate with remote support teams to resolve escalated incidents quickly

Fulltime

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IT Support Engineer and Technician

Job Description

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