CrawlJobs Logo

It Support Employee

Germany, Tönning Employment contract · Job Posted July 03, 2026
Apply Position
Job Link Share

Job Description

ELKA is an internationally leading manufacturer of barrier systems, traffic bollards, and gate drive technology. For over 45 years, our products have stood for innovation, exclusivity, and the highest quality in modern access, parking, and security concepts. Guided by the principle 'Partner with Competence,' we not only develop powerful hardware solutions but also consistently drive the digitalization of our products and processes. To strengthen our team, we are looking for a dedicated 'IT Support Employee (m/f/d).'

Job Responsibility

  • First-level support for internal business applications and employees
  • Assisting our teams with questions and issues related to: Microsoft Dynamics 365 Business Central, Jira, JobRouter, Pipedrive, Microsoft 365 and other business tools
  • First-level support for our own IoT portal and other internal software solutions
  • Analyzing, documenting, and following up on errors and support cases
  • Coordination with external service providers and development partners
  • Supporting software tests and rollouts
  • Creating and maintaining documentation and instructions
  • Contributing to digitalization and software projects
  • Supporting the optimization of internal processes and workflows

Requirements

  • Completed training or studies in IT, business informatics, or a comparable field
  • Experience in IT support or application management
  • Structured and solution-oriented working style
  • Technical understanding and high IT affinity
  • Interest in IoT and digitalization projects
  • Teamwork and a hands-on mentality
  • Strong communication skills and enjoyment in supporting users
  • Ideally experience with Microsoft Dynamics 365 Business Central or Microsoft NAV, Jira, JobRouter, or CRM systems
  • Ideally experience in collaborating with external software service providers

Nice to have

  • Experience with Microsoft Dynamics 365 Business Central or Microsoft NAV, Jira, JobRouter, or CRM systems
  • Experience in collaborating with external software service providers

What we offer

  • A responsible and varied role in a dedicated team
  • Bicycle leasing
  • Gift card with a monthly credit of 50 euros for shopping and fuel - tax-free
  • Corporate fitness with EGYM Wellpass
  • Fast decision-making processes and independent action are characteristic of our work structure
  • Company pension plan after 3 years of service
  • Free soft drinks
  • Flexible working hours with core and flex time

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

It Support Employee

8 matching positions

IT Support Engineer / Sr. Support Engineer

At Spectro Cloud, we are in search of a talented individual to join our IT team ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
spectrocloud.com Logo
Spectro Cloud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years minimum experience in an IT Support role with a proven track record in growing a department
  • Crucial experience supporting international teams and providing support to employees across the US, UK, and EU time zones
  • Excellent verbal and written communication skills to partner with cross-functional teams solving hard problems and completing complex deliverables with quality
  • Excellent analytical and research skills necessary to understand and interpret request and project security-related risk, technical requirements, and industry standards
  • Direct experience supporting Okta, Google Workspace, JAMF, Slack, AI Tools (ChatGPT, Cursor, etc.) Jira, Confluence, and Zoom
Job Responsibility
Job Responsibility
  • Ensure an exceptional employee experience through clear communication and timely response to employee requests
  • Support company SaaS portfolio through best practice implementation, end user training, and license management to ensure reliable, cost-effective services and tools
  • Participate in team training, mentoring, and skill sharing in a high-performing IT department to ensure the team has the necessary skills to support a growing, dynamic environment
  • Maintain core IT infrastructure to support onboarding, offboarding, and employee lifecycle through Okta, Google Workspace, JAMF, Intune, and Atlassian tools
  • Experience in an IT support team balancing workload, meeting SLAs, and tracking performance metrics
Read More
Arrow Right

IT Support Team Lead/ Technical Support Supervisor

DeVry Greenhouses is seeking an experienced and hands-on IT Support Team Lead / ...
Location
Location
Canada , Chilliwack
Salary
Salary:
36.60 CAD / Hour
devrygreenhouses.com Logo
DeVry Greenhouses Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma or degree in Information Technology, Computer Science, or related field
  • 3-5+ years of technical support experience in a corporate or enterprise environment
  • Previous leadership, supervisory, or team lead experience in an IT support environment
  • Strong knowledge of Windows environments, Microsoft 365, networking, and end-user support
  • Experience supporting desktops, laptops, printers, mobile devices, and VoIP systems
  • Familiarity with Active Directory, SharePoint, ticketing systems, and endpoint management tools
  • Strong troubleshooting, communication, organizational, and customer service skills
  • Valid BC Driver's License and willingness to travel occasionally between company locations
  • Must be legally authorized to work in Canada
Job Responsibility
Job Responsibility
  • Respond to users experiencing technical difficulties in person, remotely, and electronically
  • Diagnose, troubleshoot, and resolve hardware, software, network, and connectivity issues
  • Provide business systems, network, and Internet support to users
  • Research and implement solutions using technical manuals, user guides, and support documentation
  • Provide training and technical guidance to users in response to identified difficulties
  • Supervise and support junior IT support staff through coaching, scheduling, and ticket coordination
  • Manage escalated support requests and ensure timely ticket resolution
  • Support Microsoft 365 administration including user accounts, Teams, Exchange, SharePoint, and Intune
  • Set up and configure computers, mobile devices, printers, scanners, and related equipment for employee use
  • Maintain IT asset inventory, documentation, and problem/solution logs
What we offer
What we offer
  • RRSP matching
  • extended health & dental benefits
  • professional growth and development opportunities
  • Fulltime
Read More
Arrow Right
New

It Support Specialist

We are looking for an IT Support Specialist to provide dependable technical assi...
Location
Location
United States , South Amboy
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hands-on experience providing Level 2 IT support in a help desk, desktop support, or similar technical environment
  • Strong working knowledge of Microsoft Windows and the ability to troubleshoot desktop-related issues efficiently
  • Experience supporting Microsoft 365 products and services in a business setting
  • Familiarity with service desk ticket management and maintaining accurate support documentation
  • Basic network troubleshooting skills, including identifying common connectivity and hardware issues
  • Ability to deliver excellent customer service while supporting users with varying levels of technical knowledge
Job Responsibility
Job Responsibility
  • Deliver technical support for users both remotely and at client locations within a reasonable local travel radius
  • Resolve issues involving Windows desktops, user workstations, and common operating system problems to keep employees productive
  • Support Microsoft 365 environments, including account access, application troubleshooting, and day-to-day end-user assistance
  • Investigate and remediate malware, virus, and other endpoint security incidents using sound troubleshooting practices
  • Assist with Windows Server problem resolution and perform basic repair or support tasks when server-related issues arise
  • Perform entry-level network setup and diagnostic work to identify connectivity problems and support stable infrastructure
  • Use service desk tools and support platforms to document requests, manage tickets, and provide timely follow-up
  • Communicate clearly with users, prioritize issues appropriately, and escalate concerns when additional expertise is needed
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Free online training
  • Access to top jobs
  • Competitive compensation
  • Fulltime
Read More
Arrow Right
New

IT Support Technician

We are seeking an IT Support Technician to provide Level 1 technical support in ...
Location
Location
United States , San Juan Capistrano
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of IT support experience in a Level 1/help desk environment
  • Hands-on experience with core help desk functions such as password resets, account support, login troubleshooting, printer support, and basic desktop/laptop hardware troubleshooting
  • Comfort supporting a Windows-first environment, with some exposure to Apple devices
  • Familiarity with cloud identity and provisioning tools such as JumpCloud or similar platforms
  • Experience with MDM tools such as Zoho ManageEngine, Microsoft Intune, or equivalent
  • Proficiency with Google Workspace, including Gmail, Google Docs, and Google Sheets
  • Strong communication, troubleshooting, and customer service skills
Job Responsibility
Job Responsibility
  • Provide Level 1 technical support for employees across hardware, software, and access-related issues
  • Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems
  • Support a primarily Windows environment, with occasional troubleshooting for Apple devices
  • Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools
  • Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions
  • Support users with Google Workspace applications, including Gmail, Docs, and Sheets
  • Document tickets, resolutions, and recurring issues accurately within the help desk system
  • Escalate more complex technical issues to higher-level support teams as needed
  • Deliver professional, timely, and customer-focused service to end users
  • Fulltime
Read More
Arrow Right

IT Support Specialist

We are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for...
Location
Location
United States , Delray Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of IT support or help desk experience
  • Strong familiarity with Windows 10/11 and/or macOS environments
  • Experience with Microsoft 365 applications, Teams, OneDrive, and Outlook
  • Understanding of networking basics (TCP/IP, DNS, DHCP, VLANs)
  • Experience with ITSM/ticketing platforms (ServiceNow, Jira, Zendesk, etc.)
  • Ability to troubleshoot hardware, printers, VoIP phones, and peripherals
  • Strong customer service and communication skills
  • Ability to manage multiple tasks and stay organized in a high-volume environment
  • Experience supporting remote users and VPN technologies
  • CompTIA A+, Network+ or other certifications are a plus
Job Responsibility
Job Responsibility
  • Respond to IT support tickets submitted via phone, email, or ticketing system
  • Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications
  • Assist with user account management including password resets and permissions
  • Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk
  • Resolve issues with hardware components including laptops, desktops, printers, and peripherals
  • Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity
  • Support new-hire onboarding including device setup and application configuration
  • Document all troubleshooting steps, solutions, and system changes
  • Maintain and track IT equipment inventory
  • Escalate complex issues to senior system or network teams
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan enrollment
  • Free online training
  • Competitive compensation
Read More
Arrow Right

It Support Worker

The Administrative Support Worker is responsible for assisting management with a...
Location
Location
United States , Mansfield
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior administrative experience preferred
  • The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrates strong interpersonal skills, accuracy, and attention to detail
  • Requires frequent performance of repetitive motions with hands and/or arms
Job Responsibility
Job Responsibility
  • Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
  • Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
  • Greets customers, clients, and employees
  • answers inquiries or directs calls where necessary
  • Maintain office memos and informative postings
  • Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
Read More
Arrow Right

It Support Technician

At AbsenceSoft, we’re transforming the employee experience. Our secure, intuitiv...
Location
Location
United States , Denver
Salary
Salary:
60770.00 - 75962.00 USD / Year
absencesoft.com Logo
AbsenceSoft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–3 years of experience in IT support or help desk roles
  • Proficiency with Windows, macOS, and common productivity tools
  • Basic networking knowledge (Wi-Fi, VPN, printers, routers)
  • Strong problem-solving and troubleshooting abilities
  • Excellent customer service and communication skills
  • Ability to prioritize and manage multiple tasks effectively
  • Experience in a SaaS or technology company environment
  • Familiarity with IT ticketing systems (e.g., ServiceNow, Jira, Zendesk)
  • Experience with MDM tools and cloud collaboration platforms
  • Certifications such as CompTIA A+, Network+, or Microsoft certifications
Job Responsibility
Job Responsibility
  • Provide day-to-day technical support to employees for hardware, software, and network issues
  • Troubleshoot, diagnose, and resolve IT incidents, escalating complex issues as needed
  • Set up, configure, and deploy computers, mobile devices, and peripherals
  • Manage user access, including account creation, permissions, and password resets
  • Maintain IT inventory, including hardware, software licenses, and equipment
  • Document incidents, resolutions, and processes to support continuous improvement
  • Assist with IT projects, system upgrades, and other initiatives assigned by IT leadership
  • Support and uphold company security and compliance standards within your role
What we offer
What we offer
  • Impact that matters
  • Growth and development
  • Competitive rewards
  • Time for life
  • Belonging and balance
  • Comprehensive benefits
  • Performance-based bonus program
  • Equity opportunities
  • Flexible time off
  • Paid holidays
  • Fulltime
Read More
Arrow Right

IT Support Specialist

We’re the team behind the UK’s telecom networks—designing, building, upgrading, ...
Location
Location
United Kingdom , Wigan
Salary
Salary:
Not provided
comex2000uk.com Logo
Comex 2000 UK Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in an IT support, service desk, or technical helpdesk role
  • Strong customer service mindset with excellent communication skills
  • Able to prioritise and manage multiple requests in a fast-paced environment
  • Knowledge of Microsoft Office 365, email systems, and common business applications
  • Basic understanding of networking concepts (e.g. TCP/IP, DNS, VPN, DHCP)
  • Experience with Active Directory, user account management, and access controls
  • Strong problem-solving skills with the ability to diagnose and resolve technical issues
  • High attention to detail and commitment to delivering quality support
  • Resilient, adaptable, and comfortable working under pressure
  • Experience with IT systems, asset tracking, and ticketing tools
Job Responsibility
Job Responsibility
  • Provide first-line IT support, responding to helpdesk tickets, calls, and emails from end users
  • Diagnose and resolve hardware, software, and network issues, escalating where required
  • Support users with device setup and configuration, including laptops, desktops, printers, and mobile devices
  • Manage incident logging, prioritisation, and resolution through the IT ticketing system
  • Perform routine IT tasks such as password resets, access management, and software installation
  • Assist with network troubleshooting, including connectivity and VPN issues
  • Maintain accurate records of all IT requests, actions, and resolutions
  • Set up new starters with equipment and system access, ensuring a smooth onboarding experience
  • Maintain IT asset registers and inventory, supporting asset management and reporting
  • Support information security processes, including access reviews and incident escalation
  • Fulltime
Read More
Arrow Right