IT Support & Development Specialist Job at Solutia Consulting (Eden Prairie)

IT Support Specialist III

About Modular Mission Critical ModularMission Critical™ is the manufacturing cam...

Location

United States , Caroline County

Salary:

Not provided

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

High school diploma with 4+ years of relevant experience
AZ-900 fundamentals, A+ and Network+ certifications
Windows 10, Windows 11, and optionally MacOS concepts, organization, and core administration and troubleshooting tools
Microsoft Active Directory (AD), Azure AD / Entra ID concepts, administration, and troubleshooting tools
Endpoint provisioning using Microsoft Intune, Autopilot, and comparable tools
Familiarity of remote support tools
MS Office 365 desktop application and collaboration tools (MS SharePoint, MS OneDrive, MS Teams) fundamental concepts, account provisioning, privileges, and troubleshooting tools
TCP/IP networking concepts (IP addressing, routing), core protocols and services (e.g., DHCP, DNS) and troubleshooting tools

Job Responsibility

PC configuration support, including troubleshooting advanced issues related to OS configuration, hardware/driver compatibility, network connectivity, and provisioning tools (e.g., MS Autopilot, MS Intune)
Advanced account administration, including creation and management of project-specific groups, collaboration accounts, virtual desktop infrastructure (VDI), and secure environment access
Advanced configuration and troubleshooting of software compatibility and configuration issues for a wide range of applications, including but not limited to MS Office 365 components, engineering design software (e.g., BlueBeam Revue, Autodesk product suite, and related), and software as a service (SaaS) platform
Troubleshooting network connectivity issues in a geographically distributed / multi-site secure environment based on zero-trust network architecture
Initial Escalation-level support, including assisting more junior team members with their tasks, developing / improving technical procedures, and providing training
Reviewing and updating support requests (tickets) in the ITSM ticketing tool, providing regular updates, initiating escalations

Fulltime

It Support Specialist

We are seeking a resourceful and proactive IT Support Specialist to serve as the...

Location

United States , Lititz

Salary:

Not provided

Walz Group (PA)

Expiration Date

Until further notice

Requirements

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
3+ years of experience in IT support or help desk role
Proficiency in Windows and Microsoft 365
Experience with network and Wi-Fi troubleshooting
Proficient knowledge of printers, copiers, scanners and other office equipment
Solid understanding of cybersecurity principles and data protection best practices
Excellent communication and problem-solving skills
Basic knowledge of compliance and data privacy standards
Familiarity with cloud platforms and remote support tools
Ability to prioritize tasks and work independently

Job Responsibility

Serve as the primary point of contact for firmwide IT support, responding to and resolving technical issues in a timely and professional manner
Provide technical support for desktops, laptops, printers, phones, and software applications
Serve as primary point of contact with our Cloud Based Infrastructure Provider
Troubleshoot hardware, software, network, and connectivity issues
Set up and maintain employee workstations, user accounts, and permissions
Support accounting and tax software as well as cloud-based applications
Monitor system performance and assist with cybersecurity best practices
Maintain backups, updates, antivirus systems, and IT documentation
Coordinate with external vendors and service providers when needed
Train employees on basic technology tools and security procedures

What we offer

Hybrid work model with flexible remote options
Competitive salary
Generous paid time off as well as 12 paid holidays
Excellent medical, dental and vision coverage
401(k) plan with company match and profit sharing

Fulltime

Skillbridge Intern - IT Support Specialist

We have a current opportunity for a Skillbridge Intern - IT Support Specialist r...

Location

United States , Goleta

Salary:

Not provided

Redwire Space

Expiration Date

Until further notice

Requirements

High School and 2+ years of experience as a help desk technician or other IT customer support role
Microsoft Office 365, Azure Active Directory and Windows Server Active Directory Administration
Experience with Windows 10/11 and Windows Server 2016 or 2019
Demonstrated ability to configure, support, troubleshoot and administer Windows workstations
Remote troubleshooting experience through remote control software
Curiosity and a willingness to search for solutions to problems that you don’t know how to solve
Support a hybrid environment with both Active Directory and Office365 resources
Proficient verbal and written communication skills
Self-motivated with sound time management skills, attention to detail, and priority management to meet deadlines with minimal oversight
US Citizenship required for working on controlled information systems

Job Responsibility

Serve as the first point of contact for internal staff seeking technical assistance
Respond to events / problems and record their resolution in help desk ticketing software
Basic administration of a hybrid environment with both Active Directory and Azure AD resources
Provide technical support for a wide range of technology needs including phones, printers, workstations, servers and network equipment
Communicate clearly with customers and provide regular updates, status and information
Perform limited maintenance on servers and critical laboratory and testing systems
Coordinate purchasing and inventory management of IT equipment and software to support users
Pass on any feedback or suggestions by users or management to the appropriate team
Determine process improvements, best practices, and develop new processes
Work in close partnership with cross-functional teams and management

IT Support Specialist

The IT Support Specialist is a technical support role responsible for providing ...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

College or Technical School degree desirable
Minimum 1-year experience in a technical support role or combination of education and experience
Certifications including CompTIA A+, Network+ are desirable
Experience with Windows 10/11, VoIP Software, and Workflow processes
Intermediate knowledge of Windows Servers, Operating Systems, and Office Products
Experience with Apple Products such as iPhones and iPads
Proven MS Office 365 infrastructure experience
Experience with troubleshooting applications and preventative maintenance
Ability to effectively handle competing priorities
Strong verbal and written communication skills

Job Responsibility

Ticket triaging, onboarding, and meeting facilitation
Serve as the first contact with users related to the onboarding and offboarding processes
Respond to user requests for services
troubleshoot problems and develop solutions
Provide troubleshooting on hardware and software in-house and multi-functional devices
Provide ongoing assistance to existing telephony systems
Oversee the safeguarding of company assets, intellectual property, and computer systems
Provide feedback on processes and make recommendations on areas to improve

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more

Fulltime

IT Support specialist

We are looking for a skilled IT Support specialist to provide comprehensive assi...

Location

United States , Chattanooga

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Solid understanding of personal computers, printers, scanners, networks, VPNs, and cybersecurity fundamentals
Ability to diagnose and resolve hardware and software issues effectively
Proficiency in managing Microsoft applications, including Windows, Outlook, Office 365, and Adobe Acrobat
Excellent verbal and written communication skills
Strong organizational and prioritization abilities
Experience with Active Directory and Microsoft Windows 10
Knowledge of service desk ticketing systems and basic troubleshooting techniques

Job Responsibility

Deliver daily technical support to staff, addressing hardware, software, and connectivity issues
Assist in managing and maintaining business applications, including loan management systems and vendor databases
Monitor and ensure compliance with data security protocols and financial regulations
Collaborate with management to optimize the use of IT systems and applications
Coordinate with vendors to troubleshoot application issues and ensure timely data transfers
Develop and implement IT policies, procedures, and best practices in collaboration with the leadership team
Lead small-scale technology projects, such as software installations, system integrations, and infrastructure enhancements
Oversee training initiatives to enhance staff proficiency in IT tools and cybersecurity awareness
Manage user access, permissions, and security protocols, including onboarding and offboarding processes
Maintain IT equipment inventory and ensure regular system updates and backups

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

IT Support Specialist

With the continued growth in the industry, Scotlynn is currently hiring an IT Su...

Location

Canada , Vittoria

Salary:

45000.00 CAD / Year

Scotlynn Sweetpac Growers Inc.

Expiration Date

Until further notice

Requirements

Three-year Community College or University program in computer science or technology studies, or equivalent
One to two years of IT experience, or equivalent
A willingness to continue to develop your customer service skills during your interactions with end-users
Be resourceful in problem-solving with your analytical, research and problem-solving skills
Technical skills in computer systems including desktop hardware, Microsoft Windows, Microsoft Office and other business applications
Valid Ontario driver’s license and access to a reliable vehicle
Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health & Safety

Job Responsibility

Provide analysis, diagnosis, and resolution of end-user issues via the IT Help Desk ticketing system both locally and remotely
Monitor, respond and escalate IT issues to the appropriate staff member
Provide technical support for various communication systems including VoIP phone system, voicemail, and cellular systems
Installation, maintenance and support of corporate workstations and peripherals
Assist providing staff training on Microsoft Office 365, Windows, SharePoint and other corporate I.T. systems
User creation, delegation, and lifecycle management
Planning, ordering, installing, monitoring, and reviewing contracted work by outside agencies
Keep current on changes and innovative technology developments
Manage corporate workstations and accounts through Active Directory, deployment software and other tools
Manage IT asset inventory

What we offer

Competitive Benefits Plan and Employee and Family Assistance Plan
Full gym access with personal trainer
Corporate chef providing healthy meal options
Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
Rewarding, collaborative and lively workplace culture
Paid Time Off

Fulltime

IT Support Specialist

This role works closely with the IT Director to ensure hardware, software, and n...

Location

United States , Roswell

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science or 2+ years of related experience
Hands-on experience with desktop support, troubleshooting, and basic hardware configuration
Experience with Microsoft Active Directory, Windows 7/10, and enterprise IT support
Strong communication skills and ability to work collaboratively
Valid Georgia Driver’s License
flexible work schedule

Job Responsibility

Maintain fully operational hardware, software, and network systems
Provide technical support and guidance to staff on computer systems and software
Install, configure, and troubleshoot computer systems, mobile devices, and other IT equipment
Support IT security measures and data protection initiatives
Assist with online program development to improve productivity
Train staff on IT systems and new software
Perform additional duties as assigned

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

IT Support Specialist

The IT Support Specialist is the first level support role providing professional...

Location

United States , Carlsbad

Salary:

45144.00 - 56430.00 USD / Year ▼

24 Hour Fitness

Expiration Date

Until further notice

Requirements

Demonstrates ability and desire to learn technology, terminology, customer support processes and techniques
Strong detail orientation to properly follow procedures and accurately enter data
Ability to ask probing questions and solve problems
Competency in Microsoft Office Suite, including Word, Excel and Outlook
Ability to speak and write effectively
Demonstrate neat and organized work habits
Proficient typing and data entry skills
Must be a self-starter, motivated to excel, and willing to adapt
Must be self-motivated with extremely high levels of ethics and integrity
Ability to build rapport with Team Members rapidly and follow-up when further resolution is required

Job Responsibility

Provide technical assistance and support for incoming inquiries and issues related to computer systems, company processes, software, and hardware
Respond to inquiries over phone or via email messages for Team Members seeking help
Ask probing questions to determine the nature of problem and walk the Team Member through problem resolution
Answer incoming telephone calls and emails, place outgoing calls and emails, and then document all interactions via ticketing software
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
Assist Team Members who are locked out of computer systems
Respond to inquiries, run diagnostic programs, isolate problems, determine and implement a solution
Escalate critical issues or outages properly and in accordance with Service Desk policies and procedures
Follow-up with Team Members to ensure the issue has been resolved
Create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude

What we offer

Free Club Membership
Employee Assistance Program (EAP)
Basic Group Live and AD&D Insurance ($10,000)
401k Savings and Investment Plan
Medical/Dental/Vision Benefits (for avg. 30+ hrs/week)
Paid Time Off (for avg. 30+ hrs/week)
Sickness Benefits (for avg. 30+ hrs/week)
Complimentary membership for team members and eligible dependents

Fulltime

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IT Support & Development Specialist

Job Description

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