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IT Support Contractor

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Randstad

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Location:
United Kingdom , York

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We're looking for a reliable and customer-focused 1st/2nd Line IT Support Contractor to support a hospice environment in York. This role is ideal for someone with strong Microsoft desktop support experience who is comfortable working in a sensitive and compassionate setting.

Job Responsibility:

  • Provide L1 desktop support services to end users
  • Deliver hands-on troubleshooting and issue resolution
  • Support users with day-to-day IT queries and incidents
  • Manage Microsoft 365 tenant administration, including user and group management
  • Assist with SharePoint permissions and access management
  • Ensure high levels of customer service and professionalism at all times

Requirements:

  • Experience in 1st/2nd line IT support (Microsoft-focused)
  • Comfortable working in a hospice environment - must be well presented and empathetic
  • Strong customer service skills and patient communication style
  • Confident with desktop troubleshooting and user account management
  • Able to work independently and represent the consultancy professionally

Additional Information:

Job Posted:
February 28, 2026

Expiration:
March 21, 2026

Work Type:
On-site work
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