IT Support Assistant

Reporting to the IT Operations Manager, the IT Support Assistant plays a key role in supporting the technology that underpins our warehouse operations. Based onsite at our busy Acton Warehouse, this role is responsible for providing first-line IT support, maintaining operational uptime, and ensuring colleagues have the tools and systems they need to work effectively. You will be part of the wider IT team, supporting a mix of hardware, software, and bespoke business applications. This is a hands-on, fast-paced role that requires strong organisation, reliability, and a customer-focused mindset. Beyond day-to-day support, the role offers opportunities to develop technical skills, contribute to service desk improvements, and gain exposure to wider IT projects across the business.