IT support and Monitoring specialist Job at myPOS (Varna)

IT Support Specialist (Systems and Infrastructure)

The IT Support Specialist (Systems & Infrastructure) is a senior technical role ...

Location

United States , Indianapolis

Salary:

80000.00 - 85000.00 USD / Year

Shrewsberry & Associates

Expiration Date

Until further notice

Requirements

5+ years of experience in systems administration or advanced IT support
Associates degree or higher in Information Technology, Computer Science, or a related field and/or current CompTIA A+
Required Certification Network+, Security+ and/or CCNA
Strong experience with Microsoft 365, Azure AD, and Windows Server
Experience with virtualization, backups, patching, and infrastructure monitoring
Solid understanding of networking concepts (DNS, DHCP, VLANs, firewalls, VPNs)
Ability to troubleshoot complex technical issues independently
Strong documentation and communication skills
The successful candidate must be able to work independently, manage complex technical issues, and take ownership of systems administration responsibilities with minimal supervision
Weekends as needed

Job Responsibility

Administer and support Microsoft 365, Azure AD / Entra ID, and identity services
Manage Windows Server environments, virtualization, storage, and backups
Oversee patch management, system updates, and preventive maintenance
Monitor and support backup and disaster recovery systems, including testing restores
Support network infrastructure, including switches, firewalls, VPNs, and Wi-Fi (in coordination with MSP as needed)
Assist with endpoint management, Intune policies, device compliance, and security configurations
Support cybersecurity initiatives, vulnerability remediation, and compliance readiness (including CMMC)
Serve as the primary escalation point for Tier 2 helpdesk issues
Assist with complex end-user issues when standard troubleshooting is insufficient
Coordinate with the MSP on Tier 4 issues, cybersecurity events, and major infrastructure changes

New

It Support Specialist

We are looking for a detail-oriented IT Support specialist to provide dependable...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience in IT support, help desk, or desktop support roles within a business environment
Working knowledge of Cisco routers, Cisco technologies, and core networking concepts
Experience supporting Aruba switching platforms in a production setting
Familiarity with firewall administration, including Palo Alto Firewall and Palo Alto Networks technologies
Practical experience with Microsoft platforms and Active Directory administration
Understanding of backup technologies, computer hardware support, and system configuration practices
Ability to troubleshoot technical issues methodically and communicate solutions clearly to users and stakeholders

Job Responsibility

Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment
Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity
Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution
Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments
Assist with backup processes and recovery readiness to help protect business-critical systems and information
Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment
Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems
Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Generative AI Training and Support Specialist

We are looking for a Generative AI Training and Support Specialist to help emplo...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3-5 years of experience in training, instructional design, adult learning, or a closely related field
1-2 years of experience supporting or administering enterprise AI platforms such as OpenAI or Claude environments
Strong written and verbal communication skills with the ability to create clear documentation and learning materials
Familiarity with enterprise security, data privacy, and compliance practices related to technology usage
Experience tracking metrics, reporting on program performance, and using feedback to improve learning effectiveness
Ability to manage multiple stakeholders, coordinate logistics, and work effectively across HR, legal, vendors, and business teams
Comfortable handling platform administration tasks such as configuration management, user provisioning, and access controls

Job Responsibility

Create and lead instructor-led and self-paced learning experiences covering enterprise generative AI platforms such as ChatGPT Enterprise, Microsoft Copilot, Claude, and similar tools
Produce user-friendly educational resources, including reference guides, job aids, and video-based content, tailored to employees with different levels of AI knowledge
Coordinate programming for AI learning communities and related internal education initiatives by organizing sessions, handling logistics, and contributing relevant content
Act as a go-to resource for employee questions on AI capabilities, practical business applications, and appropriate usage standards
Work closely with HR, Legal, and other business partners to ensure training materials align with current privacy, compliance, and AI governance expectations
Partner with learning and development teams to build training that covers both AI tools and broader workplace skills influenced by emerging technologies
Monitor attendance, learner input, and engagement data to evaluate outcomes and refine training programs over time
Administer enterprise AI platforms by overseeing configuration, user access, workspace structure, and departmental segmentation
Serve as the main point of contact for external AI vendors, escalating technical concerns when necessary and preparing reporting on adoption, licensing, compliance, and chargeback activity

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

IT Support Specialist

We are seeking a proactive and detail-oriented IT Support Specialist to join our...

Location

United States , San Francisco Bay Area

Salary:

90000.00 - 125000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

2+ years of experience in IT support or systems administration in a Mac-only, remote-first environment
Hands-on experience with: Google Workspaces admin console & SSO
Office 365 suite
Zoom admin controls
Atlassian (Jira, Confluence)
GitHub (user access, integrations, permissions)
Kandji or similar MDM solutions
Bitdefender or similar endpoint protection tools
Scripting or programming language
Familiarity with compliance frameworks: SOC 2 Type 2, ISO 27001, PCI DSS

Job Responsibility

Provide Tier 1 and Tier 2 support for a fully remote workforce using MacBooks exclusively
Manage and support user accounts, access provisioning, and integrations across: Google Workspaces (SSO-enabled), Office 365, Zoom, Atlassian tools (Jira, Confluence, etc.), GitHub
Administer and enforce device security and compliance policies through Kandji MDM and Bitdefender
Handle troubleshooting of hardware, software, VPN (OpenVPN), and cloud service issues
Maintain and document standard operating procedures for IT systems and user support
Support audits and evidence gathering for ISO 27001, SOC 2 Type II, and PCI DSS compliance
Assist in responding to security questionnaires from prospects and partners as part of the sales process
Monitor system logs and alerts to detect and remediate potential threats
Ensure compliance with identity and access management protocols across all integrated platforms
Assist in tracking and reporting IT and security metrics for internal review and audits

What we offer

competitive equity package
medical
dental
vision
401(k) plan
unlimited paid time off
generous parental leave plan
mental and wellness support
WFH monthly stipend

Fulltime

IT Support Specialist

Location

Australia , Sydney

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

Advanced Desktop OS Administration: Demonstrated advanced proficiency in desktop operating system administration.
Communication Skills: Exceptional verbal and written communication abilities.
Problem-Solving Skills: Strong problem-solving skills, including the ability to independently resolve technical issues, with a keen attention to detail.
B.S. in Engineering, Information Systems, Computer Science, or a related field.
Ability to work nights or weekends, as needed, to perform regular onsite maintenance or on-call duties.
Three (3) years of relevant experience in information technology services.
Ability to lift up to 22.5kgs.

Job Responsibility

Desktop Administration: Assist with the administration of both Windows and Mac desktop operating systems.
Productivity Improvement: Enhance Appian's overall productivity through technical support and solutions.
Initial Technical Support: Provide primary technical assistance to Appian's global employees via the Service Desk case management system.
Mission-Critical Issue Resolution & Documentation: Offer on-call support for critical issues, meticulously documenting solutions within the case management system.
Escalation Support: Provide advanced support to Business Technology team across the service desk.
System Enhancement: Contribute to improving overall system security, performance, and availability.
Hardware and Software Lifecycle Management: Assist with the complete lifecycle management of end-user hardware and software inventory.
Audio and Video Support: Provide technical assistance for audio and video requests and events.
Inventory Management: Maintain a well-organized inventory system for all equipment.
Documentation Management: Maintain and continuously contribute to a comprehensive repository of technical documentation.

What we offer

Health coverage
Employee Assistance Program (EAP) with free mental health support
Life and disability insurance
Employee Stock Purchase Program (ESPP)
Retirement/pension plan
Wellness dollars
Tuition reimbursement
Family-forming benefits

Fulltime

Junior IT Support Specialist

We are looking for an IT Support Specialist to join our multinational client, a ...

Location

Hungary , Szentendre

Salary:

Not provided

Randstad

Expiration Date

July 05, 2026

Requirements

0-3 years of relevant work experience
Education specialized in IT
Confident verbal and written communication skills in English
Team player and customer oriented attitude
Recent graduates are welcome to apply

Job Responsibility

Assist users with hardware and software issues
Troubleshoot problems with computers, peripherals (e.g.: printers), mobile devices, and other technology products
Perform routine maintenance on IT systems to ensure they are functioning optimally
Install and update software applications
Replace or upgrade hardware components
Manage network accounts and security group permissions
Conduct regular security audits and take steps to remediate vulnerabilities
Monitor network performance, ensure network security, resolve problems related to local area networks (LAN) and wide area networks (WAN)
Educate staff about proper use of IT resources and security best practices
Provide training for new software or hardware deployed within the organization

What we offer

great working conditions
competitive compensation package
opportunity for professional development

Fulltime

!

It Support Specialist Intern

Complete an internship project at SOPHiA GENETICS whose mission is to drive forw...

Location

Switzerland , Rolle

Salary:

Not provided

SOPHiA GENETICS

Expiration Date

Until further notice

Requirements

A Bachelor’s degree (or equivalent) in Computer Science or a related field
Experience with system administration is desirable
Familiarity with Microsoft 365 and Apple environments
Some knowledge of scripting languages (PowerShell, Bash/Shell, Python) is a plus
Awareness of security and compliance concepts (SOC2, C5)
Excellent written and verbal communication skills, with the ability to clearly explain technical issues and maintaining KB
Ability to work in a fast-paced, collaborative environment

Job Responsibility

Assisting in creation and testing a Tech services infrastructure dashboards used throughout the organization
Supporting MDM setup (JAMF, Intune) and helping document workflows
Collaboration with engineers to align with SOC2 and C5 compliance
Assisting with the monitoring and management of the internal helpdesk, responding to IT requests from employees and reporting key metrics
Supporting the configuration of role-based access control (RBAC), user accounts, and access permissions
Contributing to Information Security & Network Operations, helping maintain secure and efficient IT systems
Using project tracking and issue management software, such as Jira Cloud to manage and report on IT support activities
Providing IT support for whole company (CH, FR, US)

What we offer

All SOPHiA GENETICS internships & apprenticeships are paid as per each country's best practices and degree level

Fulltime

It Support Specialist

We are seeking a resourceful and proactive IT Support Specialist to serve as the...

Location

United States , Lititz

Salary:

Not provided

Walz Group (PA)

Expiration Date

Until further notice

Requirements

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
3+ years of experience in IT support or help desk role
Proficiency in Windows and Microsoft 365
Experience with network and Wi-Fi troubleshooting
Proficient knowledge of printers, copiers, scanners and other office equipment
Solid understanding of cybersecurity principles and data protection best practices
Excellent communication and problem-solving skills
Basic knowledge of compliance and data privacy standards
Familiarity with cloud platforms and remote support tools
Ability to prioritize tasks and work independently

Job Responsibility

Serve as the primary point of contact for firmwide IT support, responding to and resolving technical issues in a timely and professional manner
Provide technical support for desktops, laptops, printers, phones, and software applications
Serve as primary point of contact with our Cloud Based Infrastructure Provider
Troubleshoot hardware, software, network, and connectivity issues
Set up and maintain employee workstations, user accounts, and permissions
Support accounting and tax software as well as cloud-based applications
Monitor system performance and assist with cybersecurity best practices
Maintain backups, updates, antivirus systems, and IT documentation
Coordinate with external vendors and service providers when needed
Train employees on basic technology tools and security procedures

What we offer

Hybrid work model with flexible remote options
Competitive salary
Generous paid time off as well as 12 paid holidays
Excellent medical, dental and vision coverage
401(k) plan with company match and profit sharing

Fulltime

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IT support and Monitoring specialist

Job Description

Job Responsibility

Requirements

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