IT Support and Information Assurance Specialist

• Provide first and second-line IT support to internal users, troubleshooting hardware, software, and network issues promptly and effectively
• Implement and maintain information assurance policies, procedures, and controls to ensure compliance with relevant security standards and regulations
• Conduct regular risk assessments and audits to identify vulnerabilities and recommend mitigation strategies
• Assist in the management of user accounts, permissions, and access controls in accordance with security protocols
• Monitor IT systems for security breaches and respond to incidents in a timely manner, including investigation and reporting
• Collaborate with cross-functional teams to support IT projects, upgrades, and deployments
• Maintain accurate documentation of IT support activities, information assurance procedures, and incident reports
• Stay up-to-date with the latest developments in IT support and information security to continually improve service delivery

• Proven experience in IT support and information assurance, preferably within a technology or defence-related environment
• Strong understanding of IT infrastructure, including networks, servers, and endpoints
• Knowledge of information security standards such as ISO 27001, Cyber Essentials, or equivalent frameworks
• Experience with risk assessment, vulnerability management, and incident response
• Familiarity with user account management, Active Directory, and access control systems
• Excellent problem-solving skills with the ability to work under pressure and prioritise tasks effectively
• Strong communication skills, both written and verbal, to engage with technical and non-technical stakeholders
• Ability to work independently and as part of a team within a fast-paced environment

Relevant certifications such as CompTIA Security+, CISSP, ITIL Foundation, or similar are advantageous

• Competitive salary package tailored to your experience and expertise
• Permanent, full-time employment with opportunities for career progression
• Working in a supportive and innovative environment within a leading aerospace and defence company
• Access to ongoing training and professional development programmes
• Generous holiday entitlement and company pension scheme
• Employee assistance programmes and wellbeing support