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IT Support and Automation Specialist

https://www.randstad.com Logo

Randstad

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Location:
Hungary , Budaörs

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The IT Support and Automation Specialist plays a dual role, combining IT operations support with active involvement in business digitalization and automation initiatives. 40% IT Operations & End-User Support: Ensure a stable, secure, and efficient IT environment to support ongoing business operations. This includes end-user support, device management, and day-to-day IT operations. 60% Digitalization & Automation: Support the business in implementing digital strategies by analyzing processes, designing, and implementing automated digital solutions. The role acts as a consultant to business stakeholders, promoting process digitalization, automation, and effective use of existing digital tools.

Job Responsibility:

  • Provide 1st level support for local servers, network infrastructure, and printing systems
  • Configure, maintain, and support hardware and software solutions (clients, mobile devices, printers)
  • Support internal systems and processes (ITSM system, asset management, Active Directory, patch management, backup, audit compliance)
  • Perform local and group system implementations, changes, upgrades, and ongoing support
  • Support IT Operations and Infrastructure with daily operational requirements
  • Proactively contributes to the strategic development of the IT landscape in compliance with corporate guidelines
  • Document IT procedures, system configurations, and support processes
  • Design, develop, deploy, and maintain automated workflows and digital solutions
  • Collaborate with cross-functional teams to gather requirements and implement process improvements
  • Ensure successful deployment and integration of automation solutions with existing and new systems
  • Monitor, optimize, and continuously improve existing automations
  • Promote efficient use of existing Microsoft tools across the SEE region, focusing on communication and process efficiency
  • Evaluate and support new digital tools and technologies aligned with business needs
  • Develop training concepts, documentation, and user guidelines
  • Conduct trainings to support digital adoption and knowledge growth

Requirements:

  • Minimum of 2 years’ experience in an IT support or IT operations role
  • Prior experience with process automation tools (low-code/no-code or scripting-based)
  • Basic programming skills (e.g. JavaScript, Python, PowerShell)
  • Basic knowledge of Artificial Intelligence (AI) and its practical application in business processes
  • Strong fault-finding and problem-solving skills
  • Solid IT fundamentals (Windows Server and Desktop Operating Systems, Active Directory, MS Office, IT Security basics)
  • Confident handling of Windows 11 and Microsoft Office 365
  • Ability to work independently with a strong solution-oriented mindset
  • Good written and spoken English skills
  • Willingness to learn and adapt to new technologies and digital tools
What we offer:
  • Multinational background
  • Hybrid work with Home Office
  • Competitive salary and other benefits
  • Long-term development opportunities within a company with a stable background

Additional Information:

Job Posted:
February 21, 2026

Expiration:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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