It Support Administrator Job at Robert Half (Jupiter)

It Support Administrator

Technology Doesn't Change the World, People Do.® Robert Half is the world’s firs...

Location

United States , Denver

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2–5 years of IT support experience in a corporate or manufacturing environment
Experience supporting or working with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Infor, or similar)
Strong troubleshooting skills across Windows OS, Microsoft 365, and common business applications
Experience with Active Directory, user account management, and basic networking fundamentals (TCP/IP, DNS, DHCP)
Ability to support both office users and manufacturing/shop-floor systems
Strong communication skills with the ability to support non-technical users
Experience with ticketing systems and IT service management best practices
Associate’s or Bachelor’s degree in IT or related field (or equivalent experience)

Job Responsibility

Provide Tier 1/2 technical support for desktops, laptops, mobile devices, printers, and shop-floor systems
Troubleshoot and resolve hardware, software, and network-related issues in a timely manner
Support ERP users (e.g., troubleshooting access issues, basic navigation, reporting support, coordination with ERP teams/vendors)
Provision and deprovision user accounts, permissions, and access (Active Directory, Microsoft 365, ERP systems)
Assist with deployment, configuration, and maintenance of IT equipment across office and production environments
Support network connectivity (wired/wireless), including basic troubleshooting of switches, routers, and VLANs
Maintain and update IT documentation, asset inventory, and support procedures
Collaborate with cross-functional teams including production, engineering, and operations to resolve system issues
Assist with system upgrades, patches, and IT projects (ERP enhancements, infrastructure updates, etc.)
Ensure adherence to IT security policies, including endpoint protection and user access controls

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

It Support Administrator

We are seeking a highly motivated and experienced IT Support Administrator to jo...

Location

Australia , Melbourne

Salary:

Not provided

FrankieOne

Expiration Date

Until further notice

Requirements

3+ years of experience managing and automating service desk and staff onboarding processes
3+ years of experience managing and automating hardware and software provisioning
3+ years of experience managing hardware and software asset lifecycle management, including licensing, contract management, and patching/updates
3+ years of experience managing endpoint devices via MDM
3+ years of experience remotely troubleshooting OS issues across Windows, Linux, and macOS
3+ years of experience managing IDP and SSO configuration and user provisioning, particularly with Google Workspace
Experience working with multiple stakeholders across the organisation (Executives, People & Culture, Security, Engineering, Operations, Finance, Sales, etc.)
Experience working in an ISO 27001, SOC2, and GDPR compliant organisation
Experience using modern tools such as Google Workspace, Confluence, Jira, and Slack
Excellent written and verbal communication skills

Job Responsibility

Triage and resolve IT support requests (access issues, application troubleshooting, account management)
Manage and automate the service desk to ensure a seamless and efficient experience for all staff
Administer and configure our primary identity provider, including SAML/SSO integrations with third-party services
Administer Internal Applications Zero Trust policies and access controls
Manage user provisioning, deprovisioning, and access lifecycle across the SaaS stack
Help the security team conduct user access audits across enterprise applications to ensure compliance with ISO 27001 and SOC2
Configure and maintain RBAC across FrankieOne's fleet of SaaS apps and Cloud Infrastructure accounts
Manage endpoint devices via MDM and Apple Business Manager
Deploy and manage EDR and Compliance tool across the device fleet
Troubleshoot OS issues across Windows, Linux, and macOS

Parttime

Senior IT Support Administrator

Our Information Technology team is looking for a Senior IT Support Administrator...

Location

United States , San Diego

Salary:

61200.00 - 84100.00 USD / Year

Seismic

Expiration Date

Until further notice

Requirements

Strong customer service focus combined with excellent verbal, written, and interpersonal skills
Experience with ITIL based helpdesk system (We utilize Freshservice)
Minimum 3+ years of experience providing end user technical support
Self-motivation to accomplish team goals
Exceptional organizational and time-management skills
Familiar with Azure Active Directory, Google Workspace, JAMF, PowerShell, ServiceNow, Workato, Meraki
Zoom Room experience preferred
Familiarity working with a 100% cloud environment
Eager to develop proficiency with AI-driven tools and apply them to improve workflows, decision-making, and efficiency
Experience with inventory management

Job Responsibility

Provide timely responses and resolutions to both PC and Mac users
Serve as a primary steward for your local office – while also supporting our hybrid workforce
Manage local A/V systems and be the local liaison for all-hands meetings
Manage permissions and access through: Azure Active Directory, Office 365, JAMF, NinjaOne, and Google Workspace
Engage with team members within and external to IT to improve the overall IT experience
Work with third party vendors and solution providers

Fulltime

It Support Administrator Ii

Join our team as a IT Support Administrator II and become a key driver of our te...

Location

United States , Dulles

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

Proven experience in technical support or help desk role with hands-on troubleshooting experience
Expertise in Microsoft 365 administration, particularly for user onboarding/offboarding (account management, license assignment)
Strong proficiency in managing and troubleshooting Windows 11 and macOS environments
Basic networking knowledge and practical experience are required
Excellent oral and written communication skills in business-fluent English
Be based in Washington DC to attend the office

Job Responsibility

Manage the full lifecycle of user-generated tickets using our internal Service Desk, from initial response to final resolution
Respond to requests for technical assistance in person, via phone, chat, and email, ensuring clear communication and timely follow-up
Identify, escalate, and redirect issues requiring urgent attention or specialized resources to ensure efficient problem resolution
Diagnose and resolve technical hardware and software issues across various platforms, including laptops, desktops, mobile devices, and servers (Windows, Linux, MacOS, Android, iOS)
Handle all technical aspects of employee onboarding and offboarding, including account creation, hardware provisioning, and access management within Microsoft 365 and other systems
Identify and fix local network issues to ensure stable connectivity for users
Develop a deep understanding of our proprietary solution and hardware stack used in our self-checkout demo area
Provide hands-on technical support for internal teams using the demo area, both locally and at conferences
Manage local IT assets, including inventory tracking, deployment, and maintenance
Help create and update training manuals and documentation for new and revised software and hardware

Fulltime

It Onsite Support Administrator

We are looking to hire a permanent member of our EMEA OSS (OnSite Support Servic...

Location

Ireland , Dublin

Salary:

Not provided

AMD

Expiration Date

Until further notice

Requirements

Minimum of 2 years hands-on technical experience supporting Windows client technology preferably in a corporate environment
Working knowledge of laptop imaging tools such as SCCM and AutoPilot
Working experience of supporting meetings and of meeting tools & technology (e.g. Cisco Video Conferencing, Teams & Zoom)
Working Knowledge of mobile technology and devices (e.g. iPhone, Android & InTune)
Bachelor’s Degree or Diploma in Information Technology or Computer Science
A strong interest in technology and experience working in a customer-facing environment
Strong communication skills, both verbally and written
Good time management and the ability to prioritize work
A willingness to learn and adapt as technology changes

Job Responsibility

Providing first & second level support to all EMEA based employees and contractors, in person or remote
Imaging and deploying laptops to support new hire and laptops refresh processes
Ensuring successful Day 1 IT onboarding for all new employees
Managing assigned Incidents and Tasks though closure, ensuring regular updates to users and efficient resolution
Support of internal meetings and events
Participation in and support of projects and technology deployments
Documentation of support processes and knowledge articles

Fulltime

It Helpdesk Support Administrator

Location

Greece , Athens

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

2+ years of experience in IT support or a similar role
Strong knowledge of LAN/WAN networks and Microsoft environments
Excellent troubleshooting and problem-solving skills
Technical degree (preferred)
Fluent in English and a team player with great communication skills.

Job Responsibility

Provide first-level technical support and troubleshoot IT issues
Install, configure, and maintain hardware, software, and networks
Ensure system security and protect against cyber threats
Perform system upgrades and keep IT infrastructure up to date
Train users and provide guidance on best IT practices.

Fulltime

IT Technical Support Administrator

Location

United States

Salary:

26.55 - 39.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in Computer Science, Information System, Engineering, or related field
1 year of experience in a complex IT operating environment
Must have excellent interpersonal and technical skills
Must troubleshoot problems accurately and possess a positive attitude to deal with a variety of situations
Excellent written and oral communication skills
Strong customer service skills
Excellent problem-solving skills
Ability to lift up to 35 pounds without assistance
Must be able to travel to various Advocate Health locations
24 hour/7 day on call support required

Job Responsibility

Ensures HIT environment is functioning at an optimal level and end-users’ needs are met
Provides end-user support including training on new device capability, basic device operations, accessing network resources, and device security best practices
Follows procedures for managing tickets including timely acknowledgment, appropriate communication with complete resolution documentation
Ensures that technology problems and service requests are resolved in accordance with service level objectives and information systems policies
Contribute to Endpoint Fleet Technology Management for any Advocate Health Device
Analysis, configuration, installation, maintenance, upgrades and retirement of hardware and software which requires 24/7 support in addition to business travel
Ensures compliance with Advocate Health HIT standards
Preemptively identifies variations from standards and potential technology issues
Participate in root cause analysis, engage other Advocate Health Teams and vendors, as needed, to resolve identified issues
Perform software installation using defined Advocate Health processes and tools

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

IT Technical Support Administrator

This job description indicates the general nature and level of work expected of ...

Location

United States

Salary:

26.55 - 39.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in Computer Science, Information System, Engineering, or related field
1 year of experience in a complex IT operating environment
Must have excellent interpersonal and technical skills
Must troubleshoot problems accurately and possess a positive attitude to deal with a variety of situations
Excellent written and oral communication skills
Strong customer service skills
Excellent problem-solving skills
Ability to lift up to 35 pounds without assistance
Must be able to travel to various Advocate Health locations
24 hour/7 day on call support required

Job Responsibility

Ensures HIT environment is functioning at an optimal level and end-users’ needs are met
Provides end-user support including training on new device capability, basic device operations, accessing network resources, and device security best practices
Follows procedures for managing tickets including timely acknowledgment, appropriate communication with complete resolution documentation
Ensures that technology problems and service requests are resolved in accordance with service level objectives and information systems policies
Contribute to Endpoint Fleet Technology Management for any Advocate Health Device
Analysis, configuration, installation, maintenance, upgrades and retirement of hardware and software which requires 24/7 support in addition to business travel
Ensures compliance with Advocate Health HIT standards
Preemptively identifies variations from standards and potential technology issues
Participate in root cause analysis, engage other Advocate Health Teams and vendors, as needed, to resolve identified issues
Perform software installation using defined Advocate Health processes and tools

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

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