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It support admin

United States, Knoxville · Job Posted December 20, 2025
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Job Description

IT Support Admin. Help lead and guide kitchen staff and customers on Grubhub and POS units.

Job Responsibility

  • Manage new Cumberland Ghost Kitchen
  • Maintain on-going relationships with group leads
  • Be available on weekend and game days
  • Manage credit card machines (POS terminals and portable machines)
  • Main point of contact between on-site staff, subcontractors, and Aramark IT for: Cbord, Aramark IT, University of Tennessee, Grubhub
  • Submit and track tickets for all systems. Manage this process from start to finish
  • Maintenance of PDM/POS menus and menu board.
  • Help implementation of new software and hardware on campus
  • Training class for management team on specified IT software/hardware
  • Maintain inventory of IT equipment on campus.
  • Manage the printer contract with specified vendor from start to finish
  • Troubleshoot all computer-related IT issues on campus
  • Complete special projects as needed
  • Complete any task requested by a supervisor or member of the Aramark management team.

Requirements

  • Maintain a professional image
  • Ability to remain stationary for a period of time
  • Strong computer skills and proficiency in Microsoft Office programs
  • Strong problem solving and analytical skills
  • Excellent Communication skills, organizational skills and attention to detail.
  • Ability to lift >25lbs.
  • Ability to manage a project from start to finish

Nice to have

  • College Degree or equivalent training certificate
  • Microsoft proficiency
  • 2-3 years work experience in food service
  • Ability to adapt and learn new software and systems

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