IT Storage Engineer, Inetum

Inetum

Location:
Romania, Bucharest

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Monitoring and management of the alarms, first level of intervention based on the instructions, checking the good function of the infrastructure for which you are responsible, changes in the production environments; Management of the SAN / NAS and the entire storage infrastructure; Secure the quality of the services according to the Service Contracts signed by entity; Level 2 support: Management and resolution of L2 incidents, interventions and follow-up on incidents, enhancement of the incident reports and knowledge base; Write procedures, enhance existing incident reports; Identify recurrent incidents and open problem tickets; Client Relationship: communicate to the client changes, incidents and provide summaries about service quality, in agreement with the Service Contract; Stay in touch as individual and as a team to evolutions of the technologies in your perimeter, follow the functional and organizational changes, consider new procedures for handling your perimeter

Job Responsibility:

Install and configure tools and software related to storage activities
Create or perform annotations to the installation manuals and procedures
Review existing procedures and suggest improvements
Perform functional tests of the components that have just been installed, based on written test cases that are present in existing procedures
Update and communicate all elements needed by the Technical Lead and support him/her in building the monitoring reports
Keep up to date the job descriptions, operating procedures and the documentation related to your day-to-day activities
Occasionally provide on-call support outside business hours and document these activities in the entity’s tools
Rely only on the tools provided by the entity

Requirements:

Skilled in using at least one of the following tools: Dell EMC Data Domain, IBM Flash Storage, NetApp Storage
Good level of knowledge related to OS and virtualization
Network engineering knowledge
Basic backup infrastructure knowledge
Very good communication skills in English (oral and written)
knowledge of French is a plus
Be able to provide updates to existing documentation and procedures
Very good communication skills and capacity to provide feedback
Skilled with all related storage infrastructure tasks, including but not limited to: Adding volumes (standalone or clusters), Configuration of remote backup/mirroring with SRDF, Configuration of EMC Time Finder/IBM Flash Copy, Installation/removal of SAN disks on servers, Installation of a partition, Prepare and deploy migrations, Reserve SAN ports, Upgrade software for ODM/Power path, Enrich existing NAS infrastructure, Request audit of SAN, Realize performance audits on SAN/Stockage, Analyze/diagnose malfunctions
Previous Support Engineer experience: Register, troubleshoot and provide solution for L2 and L3 incidents, Follow-up open incidents in the agreed SLAs, Open tickets with third party suppliers and follow-up incidents with them, Escalate towards upper support level in case of impossibility to solve the incidents

Nice to have:

Knowledge of French

What we offer:

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical Insurance
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Additional Information:

Job Posted:
September 17, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Storage Engineer