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Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements Gathering and Analysis Document and translate requirements into clear functional and non-functional specifications for the technical team Identify use cases, user flows, and acceptance criteria
Serve as a link between users and our technology teams Connect business areas with development teams (developers and testers)
Ensure that the technical solution aligns with the strategic business objectives
Translate technical terms into understandable language for non-technical users and leaders
Modeling and Documentation Create process diagrams, prototypes, or flowcharts to visually represent requirements
Document current processes (AS-IS) and propose future processes (TO-BE)
Change Management and Validation Evaluate and document change requests in requirements throughout the project lifecycle
Validate that the delivered product meets the initial requirements through reviews or User Acceptance Testing (UAT)
Provide support during development and testing
Clarify technical or functional doubts for the development team
Participate in the design of test cases or validate QA results
Ensure traceability between requirements and deliverables
Requirements
6-10 years of experience
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
Experience with all phases of Software Development Life Cycle
Comprehensive knowledge of the principles of business analysis
2 years SQL
2 years in any current object-oriented programming language
5-8 years relevant experience demonstrated Data Analyst skillset
Advanced understanding of Project management methodologies and tools
Intermediate to senior level experience in a Data Analysis role with commensurate people management experience
Ability to monitor tight deadlines or unexpected requirement changes
Experience with Agile development methodologies
Experience with systems / applications in Regulatory Reports for financial institutions is preferred
Highly motivated team player, Excellent communication and interpersonal skills
Excellent analytical and troubleshooting skills
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Advanced bilingual proficiency in English and Spanish, with strong verbal and written communication skills
Desirable experience in: Ab Initio
Cross Functional Process Mapping
Continuous Process Improvement & Reengineering
Nice to have
Experience with systems / applications in Regulatory Reports for financial institutions is preferred