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We are looking for an experienced IT Specialist to join our client's team in Paducah, Kentucky. In this role, you will be responsible for managing and maintaining the organization’s technology infrastructure, ensuring all systems, software, and networks operate securely and efficiently. This position requires a proactive approach to troubleshooting, technical support, and the implementation of innovative solutions to meet organizational needs.
Job Responsibility:
Manage and maintain the organization’s systems, networks, applications, and telecommunications to ensure seamless operations
Diagnose and resolve technical issues related to hardware, software, and network systems
Install, configure, and update system software to enhance performance and security
Safeguard sensitive data and communications by implementing robust security measures
Research and recommend new technologies to improve operational efficiency
Provide technical support and guidance to employees, ensuring timely resolution of issues
Create and manage documentation for system processes, procedures, and configurations
Participate in on-call support for after-hours technical needs
Ensure compliance with relevant laws and regulations in the management of IT systems
Prioritize and address technology needs to support organizational goals
Requirements:
Bachelor’s degree in a related field, or 5+ years of relevant experience, or equivalent combination of education and training
Valid driver’s license is required
Proficiency in Microsoft Word, Excel, and database software, with strong familiarity with internet tools and system design
Excellent verbal and written communication skills, with the ability to create clear documentation
Strong time management skills and attention to detail to handle multiple tasks effectively
Ability to maintain confidentiality and work independently or within a team environment
Experience interacting professionally with customers, vendors, and colleagues
Technical proficiency in Active Directory, Microsoft Windows 10, basic troubleshooting, and service desk ticketing systems