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In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories.
Job Responsibility:
Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment
Be the first line of defense providing help desk support for employees
Implement and administer a mixed operating system environment
Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth
Collaborate with technical teams and leaders to implement IT practices and standards
Document configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories
Implement and administer business and collaboration platforms such as Microsoft 365, Confluence, Jira, engineering software, etc.
Get to build alongside an incredible team of software engineers, mechanical engineers, operators, and the best machinists/CAM programmers in the world
Requirements:
Skilled at administering and maintaining business platforms such as Google, Microsoft 365, Atlassian, etc.
Experienced working with cloud and Software-as-a-Service providers
Adept at supporting all endpoint operating systems and related hardware (Windows 10/11, Mac OS, Linux, iOS, Android)
Experienced with Microsoft Active Directory, and Entra ID administration
Capable of creating documentation to illustrate designs and help new and existing hires understand how our networks, platforms, and services work
Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Ability to work independently as well as part of a team, and manage multiple projects simultaneously in a fast-paced environment
Are self-motivated and eager to get hands-on and tackle challenges independently while working collaboratively toward identified objectives
Take responsibility and ownership finding solutions no matter what
Are excited to work in a fast-paced environment with high-stakes and quick iteration cycles
Good understanding of ITIL framework and principles
Can work from our Los Angeles Factory (Torrance)
Able to lift and move equipment weighing up to 50 pounds unassisted
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Nice to have:
Knowledge of automating tasks using Powershell, Bash, Python, or similar tools
Proficient with Networking switches (Cisco, Fortinet, SonicWall, or similar)
Experience with regulatory frameworks (CMMC, NIST 800-171)
What we offer:
Medical, dental, vision, and life insurance plans for employees
401k
Relocation support may be provided for certain situations, based on business need.