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IT Specialist

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The Hoxton

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Location:
Vietnam , Phu Quoc

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a skilled and innovative IT Specialist to join our dynamic team in the beautiful island of Phu Quoc, Vietnam. As a key member of our IT department, you will play a crucial role in maintaining and improving our organisation's technology infrastructure and providing exceptional support to our staff and clients.

Job Responsibility:

  • Manage and maintain the organisation's computer systems, networks, and software applications
  • Provide technical support and troubleshoot IT issues for staff and clients in a timely manner
  • Implement and maintain network security measures to protect against cyber threats
  • Collaborate with cross-functional teams to develop and implement IT solutions that align with business objectives
  • Conduct regular system audits and performance analyses to ensure optimal functionality
  • Manage IT projects, including planning, execution, and documentation
  • Stay up-to-date with emerging technologies and industry trends to recommend innovative solutions
  • Develop and maintain IT policies and procedures to ensure best practices are followed
  • Provide training and guidance to staff on IT systems and software applications
  • Manage relationships with external IT vendors and service providers
  • Assist in the development and management of the IT budget
  • Ensure compliance with data protection regulations and industry standards

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 3 years' experience in a similar IT role, preferably in a corporate environment
  • Strong knowledge of computer systems, networks, and IT infrastructure
  • Proficiency in various operating systems, including Windows, Linux, and macOS
  • Experience with network security protocols and best practices
  • Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud
  • Excellent problem-solving skills and ability to think analytically
  • Strong communication skills, both verbal and written, in English
  • Proven ability to manage multiple projects and prioritise tasks effectively
  • Experience with IT service management and troubleshooting
  • Ability to work collaboratively in a team environment
  • Adaptability to work in an island setting and embrace the local culture
  • Willingness to work flexible hours, including evenings and weekends when required

Nice to have:

  • Relevant IT certifications such as CompTIA A+, Network+, or ITIL Foundation would be advantageous
  • Knowledge of Vietnamese language and culture would be a plus
What we offer:
  • The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand
  • The ability to challenge the norm and work in an environment that is both creative and rewarding
  • Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity
  • A competitive package and plenty of development opportunities

Additional Information:

Job Posted:
February 18, 2026

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