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We are currently seeking a IT Specialist-Production Support-Unit Trust Regional to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).
Job Responsibility
To provide system support and manage enhancement for Unit Trust application
Systems specializing in the Unit Trust Domain
Perform Level 2 and 3 of production support
To perform problem investigation – problem identification, root cause analysis, solution definition and implementation
To work closely with users to understand their needs & issues
To manage system risks and conjure improvements to mitigate and manage risks
Liaise with vendor on the Scope of Work, enhancements progress and fix implementations
Requirements
Application Technical Support on Java and Oracle Database
Platform Knowledge on windows, UNIX/Linux (Solaris) & WebSphere web deployments
Strong application knowledge Unit Trust origination and workflow systems
Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support
Knowledge in Banking IT environment will be a plus
24 x 7 on call support
Minimum 3 years of working experience in the same capacity
Pleasant personality with good communication and interpersonal skills
Proactive and team player
Willing to work at Cyberjaya
Able to work with cross border colleagues
Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology
Nice to have
Knowledge in Banking IT environment will be a plus