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It Specialist-Production Support-Unit Trust Regional

Malaysia, Kuala Lumpur Employment contract · Job Posted April 23, 2026
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Job Description

We are currently seeking a IT Specialist-Production Support-Unit Trust Regional to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Job Responsibility

  • To provide system support and manage enhancement for Unit Trust application
  • Systems specializing in the Unit Trust Domain
  • Perform Level 2 and 3 of production support
  • To perform problem investigation – problem identification, root cause analysis, solution definition and implementation
  • To work closely with users to understand their needs & issues
  • To manage system risks and conjure improvements to mitigate and manage risks
  • Liaise with vendor on the Scope of Work, enhancements progress and fix implementations

Requirements

  • Application Technical Support on Java and Oracle Database
  • Platform Knowledge on windows, UNIX/Linux (Solaris) & WebSphere web deployments
  • Strong application knowledge Unit Trust origination and workflow systems
  • Hands-on experience on Windows and Unix scripting, MS-DOS working experience and support
  • Knowledge in Banking IT environment will be a plus
  • 24 x 7 on call support
  • Minimum 3 years of working experience in the same capacity
  • Pleasant personality with good communication and interpersonal skills
  • Proactive and team player
  • Willing to work at Cyberjaya
  • Able to work with cross border colleagues
  • Familiar with tools/practises such as Jira, Confluence, and Agile/Scrum Methodology

Nice to have

Knowledge in Banking IT environment will be a plus

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