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Teradyne Logo Teradyne · IT - Software Development

It Solutions Analyst

Philippines, Lapu-Lapu City · Job Posted May 05, 2026
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Job Description

Create process design, functional designs, configuration, setups, conversion, testing and documentation. Provide day-to-day administration and end user support of Oracle 11.5.10 application including trouble-shooting application, data, and interface issues; maintains system user-roles and security functionality within applications, resolve break fix issues, liaise with end users and technical resources. Responsible for day-to-day operations and application support, maintain the service level agreement with higher customer satisfaction for help desk tickets raised by the end users.

Job Responsibility

  • Create process design, functional designs, configuration, setups, conversion, testing and documentation
  • Provide day-to-day administration and end user support of Oracle 11.5.10 application including trouble-shooting application, data, and interface issues
  • maintains system user-roles and security functionality within applications, resolve break fix issues, liaise with end users and technical resources
  • Responsible for day-to-day operations and application support, maintain the service level agreement with higher customer satisfaction for help desk tickets raised by the end users

Requirements

  • Bachelor's Degree in Computer Science or related field or equivalent experience
  • Minimum 2+ years direct support of application end-users in a corporate environment
  • Hands on Experience in Oracle PL/SQL is a must including creation and modification of reports, database queries, packages, stored procedures, tables, indexes, functions and others
  • Must be able to work cross functionally, communicate effectively with global user base and manage multiple tasks at any given time
  • Willingness to work extended hours (if needed) to facilitate the needs of the organization
  • Excellent development skills using Oracle EBS tool sets
  • Ability to work remotely from remote office and support global end users
  • Strong documentation skills

Nice to have

  • Experience in Oracle forms, Oracle Report, workflow and XML developer is a plus
  • Experience in Oracle System Administration is a plus
  • Having knowledge of Financial Modules (AP, AP, GL) or Manufacturing Modules (PO, BOM, OM) experience is a plus
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