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We are seeking an experienced IT Solution Manager to design and manage secure, scalable, and future‑ready IT solutions that support business objectives and enhance customer experiences. The individual will collaborate closely with cross‑functional teams, influence end‑to‑end solution journeys, and contribute to long‑term IT roadmaps. This role is ideal for someone who combines strategic thinking with hands‑on technical expertise and thrives in a collaborative, fast‑moving environment.
Job Responsibility:
Review and validate business demand, ensuring alignment with coherent end‑to‑end customer journeys and translating requirements into clear design documentation, including user stories, technical specifications, and architecture diagrams
Design modern, cost‑efficient, secure IT solutions that prioritise performance, scalability, and long‑term reliability while identifying dependencies across impacted platforms
Oversee solution delivery and operational readiness, ensuring timely implementation and effective ongoing operation of IT solutions
Consolidate business requirements into IT roadmaps that support strategic objectives, aligning them with business and technology stakeholders
Collaborate closely with UX designers, developers, testers, and DevSecOps teams to ensure design feasibility and smooth implementation
Communicate and coordinate effectively with internal stakeholders and external vendors to support high‑quality solution outcomes
Requirements:
At least 5 years’ experience in IT solution design, system architecture, or software engineering
Strong track record in leading complex IT initiatives and delivering enterprise‑grade solutions
Experience in self‑service or e‑commerce applications, with a strong focus on user experience and customer satisfaction
Proficiency in system analysis, software development and project management
Experience in working with SAFe or other agile methodologies such as Kanban, Lean, or Flight Levels
Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering or a related field
What we offer:
A dynamic environment where innovative ideas are always welcome
A collaborative community where your professional goals and work are supported by a diverse team
Access to internal and external trainings via other providers
A supportive internal coaching and mentoring culture
Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
Cafeteria package
Private Medical Services
Employee Assistance Program to support your well-being and mental health
Life and accident insurance
You can work remotely overseas for 20 days a year
16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
You and your family members can enjoy several discounts from our partners