IT Skills Coach Job at Althaus Digital (Derby)

Senior Skills Coach

We are currently working with an Ofsted Outstanding training provider; we are lo...

Location

United Kingdom , Leeds

Salary:

40000.00 - 50000.00 GBP / Year

SLS Recruitment Specialising in Further Education

Expiration Date

Until further notice

Requirements

A history of training, teaching and/or coaching, providing interactive and engaging sessions and development opportunities to adult learners
Experience fostering relationships with employers and learners
Strong management and organisation skills

Job Responsibility

deliver classroom teaching and training either via a virtual classroom or at one of their training centres

What we offer

Working from home/hybrid and flexible working

Employability ASF Skills Coach

To teach and assess learners to meet gaps in skills and knowledge and enable the...

Location

United Kingdom , Liverpool

Salary:

28000.00 - 32000.00 GBP / Year

Total Training Provision

Expiration Date

Until further notice

Requirements

Knowledge of ASF funding
Proven track record in a similar role/function
Knowledge of Ofsted requirements
Fully conversant with systems – for example, OneFile and Pics
A professional appearance and the social skills necessary to deal with a range of clients along with the self-confidence and stature to represent Total at a senior level
Ability to prioritise and work under pressure with good time management
Conduct your role in line with the behaviour aligned with our company values
Comply with and follow all processes within The Safeguarding Policy, ensuring safely of all learners is paramount
Comply and follow all processes within the Health and Safety Policy
Comply and follow all processes within the IT Policy and, Data Protection and Information Security Policy

Job Responsibility

Responsible for the required number of learners in accordance with KPI’s
To deliver innovative teaching and learning to support development of new knowledge and skills
To deliver programmes in a flexible way to suit learners needs
To be able to facilitate group teaching and 1-1 teaching scenarios
To ensure progress against the qualification is made every session
To deliver and embed British Values, Safeguarding & Prevent to all learners
To motivate and inspire learners
To work flexibly to meet the needs of learner
To deliver the appropriate number of qualifications in accordance with company guidelines
To maintain paperwork to the minimum required standards

What we offer

Total Leave – All staff benefit from 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
2 Years’ Service – Staff who have passed 2 years’ service get an additional 2 days leave
5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave
10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave
Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
Total Health – Health Insurance all staff have access to the Westfield Health Plan
Total Fridays – Early Finish Fridays. One Friday of every month staff benefit from a 3pm finish
Total Welcome – Welcome Box. New starters will receive a welcome box which includes TTP goodies
Total Performance – Performance Award – staff can earn vouchers and other prizes for outstanding performance
Dress Down Fridays – Every Friday staff do not need to wear formal work clothes and can donate £1 to our Charity of the Year

Fulltime

Senior Underwriting Coach – SME

Working for one of the world’s leading insurers, this vacancy would allow you to...

Location

United Kingdom , Bolton

Salary:

65000.00 - 72000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Coaching and development skills within in a similar environment and experience of working in teams and a successful record of delivering results
Progress towards Dip CII qualification desirable
Technical underwriting expertise in a commercial insurance environment essential
Sound understanding of insurance market and processes across commercial lines insurance operations
Excellent interpersonal skills, through written and verbal communication skills
Proven experience in decision making on a wide range of technical underwriting scenarios within a commercial environment
Strong trading capability – commercial awareness, negotiation skills, ability to build strong broker relationships
Pragmatic decision maker with good analytical and numerical reasoning skills
Strong analytical skills with proven experience of account monitoring and action planning
Excellent risk assessment and risk management skills

Job Responsibility

Coach, train and develop New Business Underwriters to continually improve their technical and trading capability and delivering the financial targets of the SME business
Be the referral point for Underwriters, coaching Underwriters to make decisions within their empowerment and providing technical and trading input to improve the quality of underwriting decisions
Delivery of planned underwriting result for designated accounts through proactive account review, analysis of underwriting trends and improvement plans implemented to improve profitability
Manage underwriting relationships with key brokers from designated accounts to deliver profitable growth
Actively manage and review underwriting standards and licences within the team ensuring effective management and deployment of empowerment
Support Trading Team Manager to effectively manage the service provided to brokers and input to the performance management of Underwriters
Audit & Governance – maintain and monitor an effective control environment compliant with all regulatory & relevant control standards

Fulltime

Customer Success Manager

As the Customer Success Manager, you will be the driving force behind the perfor...

Location

United Kingdom , Cardiff

Salary:

Not provided

Capital on Tap

Expiration Date

Until further notice

Requirements

Proven experience leading a team focused on Learning & Development or Real-Time Coaching within a fast-paced Customer Service or Contact Centre environment, ideally in Financial Services
Demonstrable expertise in learning principles, instructional design, and facilitating engaging training sessions for diverse audiences
Strong coaching and mentoring skills, with the ability to influence performance and drive behaviour change through feedback and support
Experience in operational scheduling, rota management, and workload planning for a dynamic support function
A strategic mindset coupled with strong analytical skills, capable of using performance data to shape coaching strategies
Excellent communication skills, capable of delivering complex information clearly and concisely to frontline staff and senior leaders
A proactive, organised, and resilient leader who thrives in a role where stability, speed, and quality are paramount

Job Responsibility

Lead, mentor, and manage a team of Specialists, conducting regular one-to-ones, performance reviews, and setting clear objectives focused on quality and speed to proficiency
Design and manage team rotas and scheduling to ensure full coverage for training delivery, RTC, and frontline support duties
Own and oversee the L&D strategy, including onboarding, continuous improvement, and knowledge gaps analysis
Directly manage the design, review, and continuous update of training materials, SOPs, and facilitation guides to ensure accuracy, compliance, and engagement
Oversee the successful execution of new starter onboarding programs, ensuring all agents achieve competency and compliance standards
Coordinate the transition of new hires from training to live support with structured guidance and real-time intervention
Own the Real-Time Coaching (RTC) strategy, ensuring specialists conduct effective live listens and provide immediate, impactful support to agents handling calls, chats, and emails
Analyse quality scores and performance data to identify systemic coaching needs, designing targeted interventions to elevate frontline performance and customer satisfaction
Drive continuous improvement by ensuring the team delivers timely, high-impact briefings and knowledge updates to all relevant operational teams
Act as the primary point of contact between Operations and the L&D/Coaching team, ensuring alignment on key priorities, performance gaps, and rollout of new initiatives

What we offer

Private Healthcare including dental and opticians services through Vitality
Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan

Fulltime

Technical trainer/tutor - automotive

Have you experience of training, teaching, or coaching in the Automotive industr...

Location

United Kingdom , Leamington Spa

Salary:

Not provided

SLS Recruitment Specialising in Further Education

Expiration Date

Until further notice

Requirements

Technical Automotive skills
Experience of either teaching or training
Ability to coach and develop learners
Organised
Good relationship building skills
Ability to work independently

Job Responsibility

Delivering practical or theoretical technical training either to apprentices or adults
Working with small groups of learners
Building relationships
Supporting learners through the complete journey

What we offer

Car allowance
Continuous personal development
Support to gain assessor or teaching qualifications

People Partner

Supporting people managers to lead their teams, including recruitment, talent, e...

Location

United Kingdom , Peterborough

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

Excellent knowledge of UK employment legislation and HR best practice
Experience of working closely with people managers to drive results
Experience of supporting change initiatives
Experience of implementing HR solutions
CIPD Level 5 qualified/working towards (or equivalent experience)
Ability to influence people managers
Strong relationship building/client management skills
Ability to work confidentially with sensitive information
Ability to solve complex problems based on the analysis of multiple sources of information
Strong verbal and written communication skills

Job Responsibility

Collaborate with people managers to understand their objectives and related people needs, guiding and coaching where needed
Share and interrogate people data and insights with people managers to identify issues and inform decision-making
Own the employee relations caseload, guiding and advising people managers on all cases and escalating where necessary
Ensure all roles have clear job descriptions and are evaluated in line with the Group career map
Own the people manager toolkits, continually updating and creating policies and guidance as needed
Identify development needs and create upskilling and training sessions to deliver to people managers where required
Support performance and pay review processes, helping people managers to make robust, data driven decisions
Support people managers to recruit, facilitating attraction and recruitment activity
Lead high volume recruitment campaigns and take a key role in attending attraction events such as careers fairs
Support people managers with the Group engagement survey, driving completion rates, exploring results, and implementing and tracking local action plans

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor's degree in Education, Communication, or related field
2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
Proficient in MS Office
familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
Fluency in English (written and spoken) required

Job Responsibility

Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

QSR Lead Representative

This position directly supervises the operations of a shift in a restaurant. The...

Location

United States of America , Charleston

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Ability to gain control during stressful situations
Exhibits a sense of urgency
Focuses on achieving results while having fun!
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk

Job Responsibility

Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required
Communicates any discrepancies to immediate supervisor
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

IT Skills Coach

Althaus Digital

Location:
United Kingdom , Derby

Category:
Education

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

Expiration:
February 28, 2026

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