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We are looking for an experienced IT Site & ERP Administrator to oversee and enhance the management of ERP systems and IT operations at our Solon, Ohio location. In this role, you will ensure system integrity, lead IT-related projects, and provide specialized user support. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving in a dynamic, regulated environment.
Job Responsibility:
Administer and manage the local ERP system (ERP BusinessOne), ensuring smooth operation and reliability
Diagnose, address, and resolve technical issues, including system errors and bugs, while documenting resolutions for future reference
Translate business needs into system configurations through effective communication and a structured change management process
Provide training and share expertise with users to support their roles and enhance system utilization
Develop, maintain, and improve data reports to meet business requirements
Implement new system configurations and update existing ones to optimize performance
Manage user access rights by defining and maintaining permissions
Lead and execute local IT projects aligned with the organization’s global IT strategy
Oversee IT adherence to best practices and compliance with procedures in a regulated manufacturing environment
Collaborate with external providers for issue escalation and resolution when necessary
Requirements:
Minimum of 3 years of experience in IT administration and ERP management
Proficiency in Advanced Business Application Programming (ABAP) and ERP systems like Epicor and Oracle NetSuite
Strong understanding of change management processes and business requirements documentation
Experience in troubleshooting and resolving technical issues in complex systems
Ability to implement and maintain system configurations for optimal performance
Familiarity with IT practices in regulated industries, such as medical device manufacturing
Excellent communication and training skills to support users effectively
Strong analytical skills and attention to detail for developing and maintaining reports