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It Services Technical Manager

Malaysia, Petaling Jaya Employment contract 14000.00 - 19000.00 MYR / Month · Job Posted June 01, 2026
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Job Description

Work closely with engineering, technical, and project teams to ensure successful implementation and service delivery. Manage customer relationships, contract renewals, escalations, and after-sales technical support coordination. Develop and execute strategic plans for technical services, maintenance support, and managed service offerings.

Job Responsibility

  • Work closely with engineering, technical, and project teams to ensure successful implementation and service delivery
  • Manage customer relationships, contract renewals, escalations, and after-sales technical support coordination
  • Develop and execute strategic plans for technical services, maintenance support, and managed service offerings

Requirements

  • At least 10 - 15 years of experience in infrastructure solutions, or managed services in an IT solution provider environment
  • Strong understanding of IT infrastructure, networking, servers, cybersecurity, cloud solutions, hardware, and software support services
  • Bachelor Degree

Nice to have

Experience handling government, enterprise, or GLC accounts

What we offer

  • Medical insurance and hospitalization coverage
  • Training & Technical Development Support

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