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IT Service Technician II

United States, Montgomery 20.00 - 30.00 USD / Hour · Job Posted December 09, 2025
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Job Description

As a Service Technician II, you will be assisting in the installation, implementation, and upgrades of internal systems. They maintain a tracking system for usage evaluation and maintain an inventory of all equipment, hardware, software and supplies. The Technician II troubleshoots, maintains, and monitors, external and internal hard drives, printers, plotters and scanners.

Job Responsibility

  • Monitor and respond to internal system issues via phone, radio, and periodic checklists
  • escalate unresolved problems
  • Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance
  • Maintain and replace hardware such as computers, scanners, and printers as needed
  • Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration
  • Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges

Requirements

  • High School Diploma, Technical/College courses, or relevant experience
  • 1+ years of IT experience
  • Ability to troubleshoot computer software within Windows
  • Basic command line experience within Windows

Nice to have

  • MES/ERP system trouble shooting experience
  • CompTIA A+ certification preferred

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